Exploring the Utility of Emotion Recognition Systems in Healthcare

Abstract

This chapter examines the intersection of artificial intelligence (AI) and psychology in healthcare through emotion recognition systems (ERS). By tracing ERS's development, it showcases its crucial role in improving patient care, enhancing mental health treatments, and providing stress management for healthcare workers. It discusses ERS's potential and the challenges it faces, including ensuring accuracy, integrating technology, addressing cultural sensitivity, and managing privacy concerns. The narrative aims to deepen understanding among healthcare professionals, technologists, and ethicists about ERS's nuanced contributions and technical complexities. It highlights the transformative potential of ERS in healthcare, considering both its benefits and the multifaceted issues it presents. Looking ahead, the chapter advocates for progress driven by technological advancements, cross-disciplinary research, and thoughtful policy-making, providing a comprehensive view of how ERS can be effectively integrated into healthcare practices for future enhancements.