2021
DOI: 10.4018/ijepr.20210401.oa8
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Exploring the Smart Future of Participation

Abstract: COVID-19 is having an enormous impact on civic life, including public services, governance, and the well-being of citizens. The pace and scope of technology as a force for problem solving, connecting people, sharing information, and organizing civic life has increased in the wake of COVID-19. This article critically reviews how technology use influences the civic engagement potential of the smart city, in particular for people with disabilities. The article aims to articulate new challenges to virtual particip… Show more

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Cited by 36 publications
(21 citation statements)
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“…The involvement of the urban population in digital participation diverges from the rural population due to limited technological equipment, tools, and capacities for use of new technologies in RA (Radovanović and Knežević, 2014). Secondly, the more and less affluent population has a different level of accessibility to digital participation tools, whereas low-income groups, including vulnerable groups, are usually excluded from digital participation processes (Bricout et al, 2021;Graziano, 2021). Some differences regarding the extent to which digital participation in urban and spatial planning is used are recognized between (a) urban and rural population, (b) more and less affluent population, (c) young and elderly population, and (d) different genders (Cilliers et al, 2020;Pantić et al, 2021).…”
Section: Perspectives and Limitations Of Digital Public Participation...mentioning
confidence: 99%
“…The involvement of the urban population in digital participation diverges from the rural population due to limited technological equipment, tools, and capacities for use of new technologies in RA (Radovanović and Knežević, 2014). Secondly, the more and less affluent population has a different level of accessibility to digital participation tools, whereas low-income groups, including vulnerable groups, are usually excluded from digital participation processes (Bricout et al, 2021;Graziano, 2021). Some differences regarding the extent to which digital participation in urban and spatial planning is used are recognized between (a) urban and rural population, (b) more and less affluent population, (c) young and elderly population, and (d) different genders (Cilliers et al, 2020;Pantić et al, 2021).…”
Section: Perspectives and Limitations Of Digital Public Participation...mentioning
confidence: 99%
“…For instance, it can increase the efficiency of the healthcare system and eliminate space and time barriers in the post-COVID era. This way, it is hoped that, as a new normal for cities, telemedicine will contribute to improving the accessibility of all societal groups to healthcare services [97]. This is particularly important in aging communities, which are expected to face a significant increase in the demand for healthcare services, leading to additional pressure on already strained healthcare systems [77].…”
Section: Accelerating Transition Towards Digitalizationmentioning
confidence: 99%
“…As evidence shows, smart solutions such as telemedicine and teleworking may also improve citizen satisfaction, which is essential for enhancing social resilience. The latter can also be further improved by promoting the use of inclusive smart solutions that raise awareness and create innovative platforms for engagement of all citizens in social activities [61,97,100].…”
Section: Offering Lessons To Optimize City Operationsmentioning
confidence: 99%
“…[63]). The benefits of infrastructure investments could be more evenly distributed by closing the digital divide [64] and by applying, for instance, more inclusive COVID-19 recovery policies [65] enabled through open public consultation and participation processes in the early stage of infrastructure development [66]. Such a premise fundamentally influences the design of the platform.…”
Section: Designmentioning
confidence: 99%