Exploring the Relationship Among User Satisfaction, Compliance, and Clinical Outcomes of Telemedicine Services for Glucose Control

Rho, Mi Jung; Kim, Si Ra; Kim, Hun-Sung; Cho, Jae‐Hyoung; Yoon, Kun‐Ho; Mun, Seong Ki; Choi, In Young

doi:10.1089/tmj.2013.0309

Cited by 22 publications

(16 citation statements)

References 42 publications

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“…comparable patients following standard of care. This design allows etiologic results without confounders, as requested by the Committee on Evaluating Clinical Applications of Telemedicine [ 22 ], in contrast to the majority of the literature in Telemedicine which is based on observational studies [ 23 – 25 ]. This may explain why the possible contribution of telemedicine in the improvement of medical follow-up is currently not clear [ 26 , 27 ].…”

Section: Discussionmentioning

confidence: 99%

A personalized follow-up of kidney transplant recipients using video conferencing based on a 1-year scoring system predictive of long term graft failure (TELEGRAFT study): protocol for a randomized controlled trial

et al. 2015

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BackgroundNumerous well-established clinical parameters are taken into consideration for the follow-up adaptation of kidney transplant recipients, but there are important disparities between countries, centres and clinicians. Therefore, novel scoring systems have been developed, for instance the Kidney Transplant Failure Score (KTFS) which aims to stratify patients according to their risk of return to dialysis. We hypothesize that the efficiency of the follow-up after one year post-transplantation can be improved by adapting it to the risk of graft failure defined by the KTFS estimation.Methods/designWe propose a phase IV, open label, randomized, multicentric and prospective study. The study is registered with the Clinical Trials Registry NCT01615900. 250 patients will be allocated to one of two arms: the eHealth program versus the standard of care at hospital. In the standard group, patients classified at low-risk (KTFS ≤ 4.17) will be scheduled 4 visits at hospital per year, whilst high-risk patients will visit hospital 6 times. In the eHealth group, patients classified at low-risk will be interviewed 3 times by video conferencing and once at hospital, whilst 6 visits at hospital and 6 video conferencing will be scheduled for high-risk patients.DiscussionThe current study allows to scientifically evaluate the etiologic impact of a novel eHealth program. This is important to clarify the possible contribution of telemedicine in the improvement of medical follow-up. The proposed design based on 4 different sub-groups can be interesting to evaluate other personalized medicine programs.

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Section: Discussionmentioning

confidence: 99%

A personalized follow-up of kidney transplant recipients using video conferencing based on a 1-year scoring system predictive of long term graft failure (TELEGRAFT study): protocol for a randomized controlled trial

et al. 2015

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“…Usage, considered important as higher training intensity is related to better outcome both in face-to-face rehabilitation and remote training [19–22], was studied for stroke, CLBP and COPD. For stroke the ICT program is significantly more effective than the control group who were residents in the municipalities not served by “kiosks” although there was a large variability between individual patients.…”

Section: Possibilities On How To Implement Ict-supported Services In mentioning

confidence: 99%

Possibilities of ICT-supported services in the clinical management of older adults

et al. 2017

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Services making use of information and communication technology (ICT) are of potential interest to face the challenges of our aging society. Aim of this article is to describe the possible field of application for ICT-supported services in the management of older adults, in particular those with functional impairment. The current status of ICT-supported services is described and examples of how these services can be implemented in everyday practice are given. Upcoming technical solutions and future directions are also addressed. An ICT-supported service is not only the technological tool, but its combination with clinical purposes for which it is used and the way it is implemented in everyday care. Patient’s satisfaction with ICT-supported services is moderate to good. Actual use of patients is higher than those of professionals but very variable. Frequency of use is positively related to clinical outcome. ICT offers a variety of opportunities for the treatment and prevention of frailty and functional decline. Future challenges are related to the intelligence of the systems and making the technologies even more unobtrusive and intuitive.

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“…We concentrate on patient satisfaction for two primary reasons. First, patient satisfaction is considered an important component of the quality of care a patient receives [ 28 , 29 ] and is linked to improved treatment adherence and clinical outcomes [ 26 , 30 ]. Second, existing studies of patient satisfaction have been criticized for their lack of conceptual unity and theoretical development [ 6 ], particularly within the context of telemedicine [ 31 , 32 ].…”

Section: Introductionmentioning

confidence: 99%

Use of Expectation Disconfirmation Theory to Test Patient Satisfaction with Asynchronous Telemedicine for Diabetic Retinopathy Detection

Serrano

Shah

Abràmoff

2018

International Journal of Telemedicine and Applications

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Objective The purpose of the study is to extend research on patient satisfaction with telemedicine services by employing the theoretical framework of Expectation Disconfirmation Theory (EDT) for diabetic retinopathy screenings focusing on rural patients. Method Adult subjects (n=220) with diabetes were recruited from a single family practice office in rural Iowa. Subjects completed a “pre” survey concerning their forward-looking perceptions of telemedicine prior to using telemedicine for detection of diabetic retinopathy and a “post” survey after they received recommendations from the distant ophthalmologists. Results All hypotheses of the EDT model were supported. Patient satisfaction is influenced by both patients' expectations (P<.001) and disconfirmation of expectations (P<.001), and patient satisfaction has a positive impact on patient preference for telemedicine services (P<.001). Overall, patients who received telemedicine services were highly satisfied with telemedicine and developed a favorable disposition towards telemedicine services. Conclusions The EDT model is a viable framework to study patient satisfaction of telemedicine services. While previous feasibility studies have shown that telemedicine for diabetic retinopathy screenings yields diagnostic efficacy, this study applies a theoretical framework to demonstrate the viability of telemedicine for diabetic retinopathy screenings in rural areas.

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Exploring the Relationship Among User Satisfaction, Compliance, and Clinical Outcomes of Telemedicine Services for Glucose Control

Abstract: Our results indicate that patient assessments of telemedicine services are important factors for clinical outcome improvement. In addition, higher satisfaction and more frequent self-assessments can improve clinical outcomes.

Cited by 22 publications

References 42 publications

A personalized follow-up of kidney transplant recipients using video conferencing based on a 1-year scoring system predictive of long term graft failure (TELEGRAFT study): protocol for a randomized controlled trial

A personalized follow-up of kidney transplant recipients using video conferencing based on a 1-year scoring system predictive of long term graft failure (TELEGRAFT study): protocol for a randomized controlled trial

Possibilities of ICT-supported services in the clinical management of older adults

Use of Expectation Disconfirmation Theory to Test Patient Satisfaction with Asynchronous Telemedicine for Diabetic Retinopathy Detection

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