2022
DOI: 10.24874/ijqr16.02-07
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Exploring the Moderating Role of National Culture on the Relationship Between Iso 9001 and Organizational Innovativeness

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“…Most often, the conclusions concern the positive impact of QMS on the functioning of the organization (Ibtissam et al, 2023;Aldabbas et al, 2020) and, consequently, on the financial results of running the business (Idris, Durmu_oğlu, 2023;Vanichchinchai, 2022;Slakey et al, 2021;Zimon et al, 2018) and even on the stock priceas a result of the publicity about obtaining <ISO 9001 certification= (Kiryanto et al, 2022). But of course, the detailed results depend on the specifics of each organization (Damic, 2022). For example QMS according to ISO 9001 is more important for stakeholders than customersthis confirms that certification is more important in the B2B market than in B2C (Neves et al, 2023).…”
Section: Literature Review Resultsgeneral Approachmentioning
confidence: 99%
“…Most often, the conclusions concern the positive impact of QMS on the functioning of the organization (Ibtissam et al, 2023;Aldabbas et al, 2020) and, consequently, on the financial results of running the business (Idris, Durmu_oğlu, 2023;Vanichchinchai, 2022;Slakey et al, 2021;Zimon et al, 2018) and even on the stock priceas a result of the publicity about obtaining <ISO 9001 certification= (Kiryanto et al, 2022). But of course, the detailed results depend on the specifics of each organization (Damic, 2022). For example QMS according to ISO 9001 is more important for stakeholders than customersthis confirms that certification is more important in the B2B market than in B2C (Neves et al, 2023).…”
Section: Literature Review Resultsgeneral Approachmentioning
confidence: 99%