Exploring the MaaS market with systematic analysis

Abstract

Mobility as a Service (MaaS) is a new transport concept which integrates, manages, and distributes private and public mobility alternatives by using intelligent digital technologies. Recently, research and implementations have been widely conducted. In order to reveal future implications, it is crucial to analyze the available MaaS services by using systematic methodology. Cluster analysis was applied to create typical groups of MaaS services and to define the common features of the systems, which may highlight future trends. In order to identify the most relevant MaaS initiatives, the typical parameters of the services were taken into account and a dataset was developed. More than 30 MaaS services from 14 countries were investigated, and the features and the functionalities of these services were analyzed. The findings demonstrate that there is potential for the development of the applications in terms of their payment features, their personalization, and the provision of all attainable elements of MaaS. The number of operators is constantly increasing. However, it is uncertain whether public or private MaaS operators will be dominant on the market. Three cluster groups were created with specific features and directions of development. The Route planners group involves a few modes of transport, but it provides an extensive service. While the Third parties group has primarily private MaaS operators, the Public systems group usually includes public MaaS operators. This comprehensive study might be useful to MaaS operators and regulators for understanding the typical features and the development directions of the market.

Developing mobility as a service – user, operator and governance perspectives

“…Esztergar-Kiss et al [14] analyze the features of more than 30 MaaS services and identify three cluster groups, of which the route planners usually include few transport modes but lack payment solutions, while the public systems include payments for public transport but have limited information on other modes. The third parties have most diverse services, including comprehensive mobility packages.…”

“…The third parties have most diverse services, including comprehensive mobility packages. Esztergar-Kiss et al [14] and Murati [15] both highlight the importance of opening access to information and payment data services of transport operators for third-party resale and use. Such regulation already exists in Finland and France.…”

“…The papers can be clustered around three main themes. Firstly, three papers provide an overview of the state of MaaS development and discuss governance issues [14][15][16]. Secondly, three papers provide pilot and survey results with a focus on rural, urban and work-related mobility [17][18][19].…”

A Recommender System for Mobility-as-a-Service Plans Selection

“…The MaaS Operator incorporates the various mobility service providers' offerings, creates the MaaS products and merchandises them to end-users based on Kamargianni et al [13]. MaaS operators deploy specially designed mobility apps and relevant back-end platforms that offer to travelers a single point for MaaS Plans selection, route planning, booking and payment, while recent work of Esztergár-Kiss et al [14] conveys the continuous growth of the MaaS market in multiple layers from new geographical deployment areas to new business models.…”

Transport mobility of Russian super-large cities

“…In such cities, all citizens have access to alternative modes of transport, including those that are not dependent on traffic congestion on the streets and roads. Finally, mobility (which is typically very high in car-oriented cities) is much less important than accessibility, i.e., the ability to move between various locations where everyday activities of people take place [14][15][16][17].…”