Exploring the Interrelationship between Convention and Visitor Bureau (CVB) and its Stakeholders, and CVB Performance from the Perspective of Stakeholders

Lee, Hyerin; Lee, Jin Soo; Jones, David L.

doi:10.1080/10548408.2015.1050539

Cited by 13 publications

(14 citation statements)

References 139 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…As indicated in the section discussing the progress on the purpose of PM, there are many studies focusing on how subjects like collaboration (Lee et al , 2016; Park et al , 2008; Yeh et al , 2016), networks (Black and Gallan, 2015; Fadeeva, 2005; Novelli et al , 2006), innovation (Grissemann et al , 2013; Hjalager, 2010; Hjalager and Nordin, 2011), global sustainability (Bramwell and Lane, 1993; Mowforth and Munt, 2015), a turbulent operating environment (Lee et al , 2016; Schwartz et al , 2016) and knowledge-workers and management (Cooper, 2006) influence firm performance in H/T industry by borrowing PMs from others fields like management. However, there is no study discussing how these trends should integrate PM processes or what indigenous PMs for the H/T industry should use to build an indigenous PM process.…”

Section: State Of the Artmentioning

confidence: 99%

Performance measurement and management research in the hospitality and tourism industry

Altin

Köseoğlu

et al. 2018

Int J Contemp Hospitality Mngt

View full text Add to dashboard Cite

Purpose The purpose of this paper is to provide a critical review of the performance management literature in the hospitality and tourism (H/T) industry. Design/methodology/approach The study is conducted through a critical literature review based on three dimensions: progress on ontological and epistemological issues, on the purpose of performance measurement (PM) and on the emerging contexts. Findings The progress on the three topics, namely, ontological and epistemological, purpose and emerging context, is addressed. Based on these three issues, the performance management literature in the H/T industry has not had any concrete structure. Few studies have been conducted reviewing the progress on performance criteria in the hotel industry. A research agenda is recommended to build a concrete structure in the field. Research limitations/implications This study focused on only leading H/T journals to analyze the progress on the performance management literature in the H/T industry. The findings can help researchers (re)design research agendas to contribute to both mainstream performance management literature and literature related to the H/T industry. Originality/value This is one of the first studies highlighting the progress on the performance management literature in hospitality and tourism by considering ontological and epistemological issues, the purpose of PM and the emerging contexts.

show abstract

Section: State Of the Artmentioning

confidence: 99%

Performance measurement and management research in the hospitality and tourism industry

Altin

Köseoğlu

et al. 2018

Int J Contemp Hospitality Mngt

View full text Add to dashboard Cite

show abstract

“…O modelo Conventions & Visitors Bureaux, presente em diversos locais, se caracteriza por buscar a captação e apoio a realização de eventos, ampliando o fluxo de visitantes e gerando movimentação satisfatória no destino como um todo (Oliveira, 2000). Desempenham o importante papel de construtor de marcas para os destinos, utilizando-se de recursos variados (Lee, Lee & Jones, 2016). Ademais, a atuação dos Conventions se fundamenta por ser a ligação direta entre a cidade e os visitantes (Silva & Nunes, 2010).…”

Section: Cenáriounclassified

Tourism and Destination Development: The Case Aracaju Convention & Visitors Bureau

Semião¹,

Azevedo²

2020

RRV

View full text Add to dashboard Cite

O segmento turismo de negócios e eventos se destaca como estruturante na oferta de destinos turísticos. No cenário turístico em estudo, a atuação do Aracaju Convention & Visitors Bureau apresenta-se como estratégia emergente, ao subsidiar o planejamento da atividade junto aos setores privado e público, em separado ou na perspectiva de cogestão e coparticipação no segmento. Desse modo, por intermédio da realização de análise SWOT e tendo como técnicas de pesquisa a pesquisa-ação, a observação participante e entrevistas, objetiva-se demonstrar as contribuições da atuação do Aracaju Convention no desenvolvimento do turismo no município. A análise do papel do Aracaju Convention permite destacar que o escopo de suas atribuições contribui com o desenvolvimento do turismo no local. Considera-se que suas ações estratégicas complementam aquelas desenvolvidas por outras instâncias, fortalecendo a cadeia produtiva do turismo.

show abstract

“…The convention sector, along with the entire meetings, incentives, conventions, and exhibitions (MICE) industry, is deemed an important and fast-growing tourism sector on the global stage [7,[18][19][20]. Delegates' consumption/use of core convention-related products (e.g., meeting facilities, accommodations, catering, transportation) and their spending of money on tourism activities (e.g., dining, shopping, leisure, tours) often contribute to the economic growth of host communities [8,21].…”

Section: Environmental Deterioration and Sustainable Movement In The mentioning

confidence: 99%

Convention Tourism and Sustainability: Exploring Influencing Factors on Delegate Green Behavior That Reduce Environmental Impacts

et al. 2019

View full text Add to dashboard Cite

Despite the steady growth of the convention tourism industry, little is known about the stimulation of delegates’ green behaviors during their convention travel. This research sought to elucidate delegates’ green behavioral intentions by taking the role of green attitudes, social norms, eco-concern, personal moral obligation, and green behaviors in daily life into account. A quantitative approach employing a survey methodology was utilized for the attainment of research goals. Our results revealed that green attitudes, social norms, eco-concern, and personal moral obligation were significant determinants of delegates’ green behavioral intentions. Among these determinants, eco-concern had a salient effect on delegates’ intention to practice conservation behaviors, whereas personal moral obligation had a prominent role in inducing their willingness to sacrifice. Moreover, our results uncovered that green behaviors in daily life were a moderator in maximizing the influence of green attitudes, eco-concern, and personal moral obligation on the intention to practice conservation behaviors and in maximizing the effect of social norms on the willingness to sacrifice.

show abstract

Exploring the Interrelationship between Convention and Visitor Bureau (CVB) and its Stakeholders, and CVB Performance from the Perspective of Stakeholders

Cited by 13 publications

References 139 publications

Performance measurement and management research in the hospitality and tourism industry

Performance measurement and management research in the hospitality and tourism industry

Tourism and Destination Development: The Case Aracaju Convention & Visitors Bureau

Convention Tourism and Sustainability: Exploring Influencing Factors on Delegate Green Behavior That Reduce Environmental Impacts

Contact Info

Product

Resources

About