Exploring the Factors that Affect Student Satisfaction through Using E-Learning in Malaysian Higher Education Institutions

Abstract

In the e-learning literature, learning satisfaction with e-learning systems has been addressed. In the present study, a model and an instrument were developed to measure students' satisfaction with e-learning systems. The study provided a description of the procedures employed in survey conceptualization, items generation, data collection and validation of multiple-item scale. It also confirmed reliability and discriminant validity of data for analysis gathered from a sample comprising 268 respondents. The researcher made use of the structural equation modeling (SEM) method with the SmartPLS program to shed a light on the adoption process. The model comprises of factors including content of e-learning, interface of e-learning, personalization of elearning, community of e-learning, self-efficacy of e-learning, perceived usefulness, perceived ease of use and intention to use e-learning and their impact on the satisfaction of students. The model was developed on the basis of technology acceptance model (TAM) and the findings evidenced that the model is a robust theoretical tool employed to examine the acceptance of elearning among students.

Social Media Use (SMU) for Teaching and Learning in Saudi Arabia

“…This research supports the SMU to improve the students skills via their peer interactions [51,52]. Their satisfaction in SMU boosts their technology use, and in turn, this use enhances their skills and improves their achievement through collaboration and interaction [3,5,7,53,54]. The findings indicate that need for univeristies, colleges, and institutions to facilitate a collaboration learning environment in order to improve the students achievement this is consistent with Al-Rahmi et al, [55].…”

“…SMU helps anyone to collaborate, communicate, and participate with others through the Internet technology (World Wide Web), which realizes the original vision of the Web, as a space [1,2,3]. The social media tools have become a trend among the members of the Net generation or digital native who were born and interacted with digital technology [4].…”

Integrated-system to minimizing cyber harassment in kingdom of Saudi Arabia (KSA)

“…This is done under the assumption that the overall detection accuracy could be enhanced as the gender-specific language structures are collected. This contrasts with previous studies [10], [11] where social media is used for engagement among students. See figure 1.…”

The Effectiveness of Using E-Learning in Malaysian Higher Education: A Case Study Universiti Teknologi Malaysia

“…Furthermore, Johnson et al (2000) made a relative studies think about and did not locate any huge distinction in the viability of e-learning versus up face-face course learning for students. Moreover, remove instruction gives free, students focused and mentor guided engagement that encourages connections with teachers and students which may not generally be conceivable inside of the customary classroom setting (Al-rahmi et al,2015;Michailidou and Economides, 2003). Astin, (1993) characterized students satisfaction in term of students recognition towards his/her school or college experience, and perceived significance of the training that got from an organization.…”

“…What's more, the behavioral intention level is to see how the 3-TUM can anticipate individual behavioral expectation to utilize innovation for a specific reason (Al-rahmi et al, 2015;Liaw et a., 2007). As per Rosland et al, (2008), PC uneasiness has a negative impact on understudies' intention to utilize an internet learning system the learners 'tension can diminish their inclination to utilize web learning system .…”