Exploring the experience of ethical tensions and the role of community in UX practice

Pillai, Ajit G.; Sachathep, Thida; Ahmadpour, Naseem

doi:10.1145/3546155.3546683

Cited by 6 publications

(1 citation statement)

References 55 publications

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“…practitioner forces to encourage action [12,14,21,49,68,74,87]. Historic work on supporting ethical awareness has included the development of a range of methods to support ethically-focused action, including activities to design for privacy [77,89], acknowledge data security [73], highlight and correct gender representations in software [67], and implement value-sensitive practices [29,30], among numerous others.…”

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confidence: 99%

Scaffolding Ethics-Focused Methods for Practice Resonance

Gray¹,

Chivukula²,

Thomas³

et al. 2022

Preprint

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Numerous methods and tools have been proposed to motivate or support ethical awareness in design practice. However, many existing resources are not easily discoverable by practitioners. One reason being that they are framed using language that is not immediately accessible or resonant with the felt complexity of everyday practice. In this paper, we propose a set of empirically-supported "intentions" to frame practitioners' selection of relevant ethics-focused methods based on interviews with practitioners from a range of technology and design professions, and then leverage these intentions in the design and iterative evaluation of a website that allows practitioners to identify supports for ethics-focused action in their work context. Building on these findings, we propose a set of heuristics to evaluate the practice resonance of resources to support ethics-focused practice, laying the groundwork for increased ecological resonance of ethics-focused methods and method selection tools. CCS Concepts: • Human-centered computing → Empirical studies in HCI; HCI design and evaluation methods; Usability testing.

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confidence: 99%