Exploring the Enablers of Digital Transformation in Small and Medium-Sized Enterprises

Abstract

Recently, digital transformation has attracted much attention of both academics and practitioners. With the advent of digital technologies, small-and-medium-sized enterprises (SMEs) have the capacity to initiate digital transformation initiatives in a similar fashion as the large-sized organizations. The innate characteristics of digital technologies too favor SMEs in initiating digital transformation initiatives. However, the existing the findings on digital transformation in SMEs are limited and remain fragmented. Considering the important financial contribution SMEs can offer to nations and economies, it is timely and relevant to conduct a profound analysis on digital transformation in SMEs. By conducting a comprehensive review of related literature in information systems, management, and business disciplines, this book chapter aims to understand enablers of the digital transformation process in SMEs. The findings introduce internal and external enablers that lead to the success of digital transformation process in SMEs.

Effects of Digital Citizenship and Digital Transformation Enablers on Innovativeness and Problem-Solving Capabilities

“…The second refers to the external relationships established by the organization through the supply chain and collaborative partnerships in order to achieve a sustainable digital transformation. Lokuge and Duan [48] employed the same classification for identifying digital transformation enablers, but the content is noticeably distinct. Internal enablers include elements such as sustainable technology capabilities, partnership accessibility, and skilled people, while external enablers include digital technology, the current state of digital competition, and customers' readiness to respond to a business model shaped by digital transformation.…”

Digital transformation enablers in high-tech and low-tech companies: A comparative analysis

“…As DT enablers may be clothed in different linguistic forms (antecedents, drivers, stimulators, imperatives, just to name a few) (Lokuge and Duan, 2021), the appropriate search terms were constructed. As the first step, the existing literature reviews on DT published in 2019-2021 were searched in Scopus; as Jones (et al, 2021) suggested, it comprises a representative collection of papers on DT.…”