Exploring the Efficacy of Video Conferencing for Emergency Remote Teaching of EFL: Perspectives from University Students

Abstract

Due to the impact of the Covid-19 pandemic, many educational activities worldwide have shifted rapidly to online or hybrid modes of learning, with the aid of various video conferencing platforms. One of the most widely used platforms for emergency remote teaching in Vietnam is Google Meet. However, its usage for online teaching and learning, particularly in English courses, is constrained by numerous limitations. To address the issue, this study investigates the use of a video conferencing tool, namely Google Meet, for English language teaching and learning at university using a mixed-methods approach, combining quantitative and qualitative data collection and analysis. The study involved 230 students from the Faculty of English Linguistics and Literature at the University of Social Sciences and Humanities, Vietnam National University in Ho Chi Minh City. The results showed that the majority of the students enjoyed using Google Meet for online learning of English and would like to continue using it in the future. Participants perceived all the functions of Google Meet as satisfying, with simplicity and convenience being the most appreciated feature. It is also found that there could be space for enhancement in the platform's ability to facilitate group communication and interaction.