Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

Abstract

The Metaverse has the potential to form the next pervasive computing archetype that can transform many aspects of work and life at a societal level. Despite the many forecasted benefits from the metaverse, its negative outcomes have remained relatively unexplored with the majority of views grounded on logical thoughts derived from prior data points linked with similar technologies, somewhat lacking academic and expert perspective. This study responds to the dark side perspectives through informed and multifaceted narratives provided by invited leading academics and experts from diverse disciplinary backgrounds. The metaverse dark side perspectives covered include: technological and consumer vulnerability, privacy, and diminished reality, human–computer interface, identity theft, invasive advertising, misinformation, propaganda, phishing, financial crimes, terrorist activities, abuse, pornography, social inclusion, mental health, sexual harassment and metaverse-triggered unintended consequences. The paper concludes with a synthesis of common themes, formulating propositions, and presenting implications for practice and policy.

Mental health in the virtual world: Challenges and opportunities in the metaverse era

“…The potential dark side of the metaverse has also been discussed. In a recent article by leading academics and experts from diverse backgrounds, the authors commented on several aspects of mental health, ethics, privacy, and user information, among others[ 31 ].…”

Analyzing the Impact and Prospects of Metaverse in Learning Environments Through Systematic and Case Study Research

“…Rapid technological advancements in immersive technology hardware and software can lead to frequent upgrades and replacements, making it challenging for educational institutions to keep up with the latest developments [49], [50]. Further, the immersive nature of technologies like Metaverse blurs the lines between virtual and real worlds, potentially leading to increased screen time, isolation, and detachment from real-world interactions [51]. Addressing the balance between immersive learning experiences and the need for realworld interactions is crucial for holistic education and mental well-being.…”

Consumer behavior in the metaverse

“…In our current study, we recognize the inherent breadth of the term “Metaverse,” which often encompasses a variety of virtual platforms, each distinguished by its unique features and characteristics. This concept is, indeed, a dynamic and evolving one, not yet fully realized in its ultimate, all‐encompassing form (Dwivedi, Hughes, et al, 2023; Dwivedi, Kshetri, et al, 2023; Ooi et al, 2023). Within the context of our research, we employ the term “Metaverse” to encompass the existing platforms and technologies that represent significant steps toward the realization of this grand vision – a fully immersive, interconnected digital universe.…”

“…Many of these studies offer a conceptual and thought leadership perspective. Dwivedi, Hughes, et al (2023); Dwivedi, Kshetri, et al (2023) and Koohang et al (2023) present a generic conceptual framework, highlighting the Metaverse's future impact on consumer research and practice.…”