2020
DOI: 10.20319/pijss.2020.62.310327
|View full text |Cite
|
Sign up to set email alerts
|

Exploring the Competency of Ground Service Staff: The Application of Interdisciplinary Education in College via the Dacum Analysis Method

Abstract: This study explores the competency of airlines' ground service staff and how to narrow the gap between academia and industry. Using the Developing A Curriculum (DACUM) method, which identifies and describes the competencies required for a job, observation of the workplace, and the opinion of experts, this study offers recommendations for the development of curriculums from both academic and industrial perspectives. The results show that the competency profile of airline ground service staff contains 8 duties, … Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1

Citation Types

0
2
0

Year Published

2020
2020
2024
2024

Publication Types

Select...
4

Relationship

0
4

Authors

Journals

citations
Cited by 4 publications
(3 citation statements)
references
References 16 publications
0
2
0
Order By: Relevance
“…Similarly, DeOnna (2002) employed the DACUM process to assess a statewide training program for nurse aides. Furthermore, Yang et al (2020) utilized this approach to create a competency profile of airline ground service staff. This is the approach we chose to co-construct the AI manager competency framework with a group of experts (see Methodology section).…”
Section: The Dacum Methodsmentioning
confidence: 99%
“…Similarly, DeOnna (2002) employed the DACUM process to assess a statewide training program for nurse aides. Furthermore, Yang et al (2020) utilized this approach to create a competency profile of airline ground service staff. This is the approach we chose to co-construct the AI manager competency framework with a group of experts (see Methodology section).…”
Section: The Dacum Methodsmentioning
confidence: 99%
“…On the other hand, the elements of harmonization can also range from policies, structures, and courses to competencies, skills, and topics (Brandt & Arnberg, 2007;Zachariah, 2011;Ngalim, 2014;Meyer & de Jesus 2015;Cvijetić, Savičević, & Mijailović, 2018;Tennant & Karuku, 2016;Mandić, 2018;van der Aa, Scheele, Goverde, & Teunissen, 2019). This current paper is similar to the study of Yang and Chou (2020) on the formulation of competencies, but it differs in the use of harmonization as an approach to integrate competencies.…”
Section: Introductionmentioning
confidence: 91%
“…The process of obtaining technical information from subject matter experts, who are usually external persons, in any curriculum development is known as "knowledge extraction" (Matton, 2005). These experts are believed to be excellent resource persons possessing valuable experience and technical knowledge in their particular fields of study, thus have a very high expert ability to propose and validate outcomes (Yang & Chou, 2020).…”
Section: Subject Matter Expertsmentioning
confidence: 99%