Exploring the Change of Attitude among Healthcare Professionals toward Adopting a National Health Information System: The Case of Jordan

Alsharo, Mohammad; Alnsour, Yazan; Alaiad, Ahmad

doi:10.1504/ijbis.2020.10019466

Cited by 2 publications

(11 citation statements)

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“…Contrary to the ndings of I nedo (2017), which did not con rm a relationship between nurses' attitudes and their behavioral intention to use HIS at work, in the present study the ATT and BI relationship was con rmed. The effect of physicians' ATT on BI has also been shown to be positively signi cant in other studies (Alsharo et al, 2019;Dutta et al, 2018).…”

Section: Discussionmentioning

confidence: 59%

“…The same relationship was positive and signi cant in Tubaishat's (2017) study, which applied TAM to investigate nurses' use behavior of an EHR system. Similarly, many studies have con rmed this relationship from physicians' perspective, such as studies by Alsharo et al (2019), Chen and Hsiao (2012), and Yarbrough and Smith (2007). In addition, a study conducted by Or et al (2011) to examine home-care patients' acceptance of a web-based and interactive self-management technology revealed that PEOU did not directly affect the BI, but it had a signi cant impact on PU.…”

Section: Discussionmentioning

confidence: 92%

“…Third, the current study showed that the relationship between PU and ATT was con rmed (H3). Many studies in the healthcare literature have reported the same signi cant relationship (Alsharo et al, 2019;Dutta et al, 2018;Holden & Karsh, 2010). This indicates that if a hospital or healthcare provider wishes to attain better acceptance of healthcare technologies among the intended users, it is essential to ensure that such technology provides the advantages as expected and improves the healthcare e ciency and effectiveness.…”

Section: Discussionmentioning

confidence: 95%

“…The ICT adoption and technology acceptance literature classi es the adoption challenges into three classes: organizational challenge/organizational characteristics, human challenge/individual characteristics, and technological challenge/technological characteristics (Hu et al, 1999;Zakaria et al, 2010). In particular, the employment of such systems in developing countries involves numerous challenges and is still at the early stages (Alsharo et al, 2019). These challenges are mentioned in the literature around HIS adoption in developing countries and are mainly categorized into three categories: economic, such as high costs and limited and insu cient nancing; technical, such as poor or inadequate infrastructure; and political challenges like wars and immigrants.…”

Section: Introductionmentioning

confidence: 99%

“…HIS implementation is a growing trend in developed countries, and many developing countries, including SA, are moving toward establishing and adopting one or more forms of HIS (Alsharo et al, 2019;El Mahalli, 2015). In spite of the bene ts HISs provide to healthcare institutes in the developing countries, it doesn't assure users' adoption and acceptance (Esmaeilzadeh et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

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Modeling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

Bamufleh

2020

Preprint

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Abstract Background The employment of IT in healthcare reflects a need to meet the increasing demands of patients and to upgrade the quality and productivity of the provided services. However, the literature demonstrates many failures in systems and IT technology implementation in the context of healthcare. One of the reasons behind these failures is users’ resistance to accept such new technology. The ministry of health in Saudi Arabia has prioritized the embracing of new technologies that could level up the healthcare service, such as the adoption of electronic medical record (EMR) systems. On the other hand, studies that address the acceptance and use of hospital information systems and EMRs in Saudi Arabia from patients’ points of view are scarce. The aim of this study was to explore patients’ acceptance of an EMR system by testing a proposed theoretical model adapted from the technology acceptance model (TAM) and the unified theory of acceptance and use of technology (UTAUT). Methods An online questionnaire was used where questions were based on the proposed model constructs (facilitating conditions, perceived ease of use, perceived usefulness, attitude, and behavioral intention). One hundred sixteen patients responded to the questionnaire. The model was then tested using the structural equation modeling method to identify the factors that affect patients’ intention to use the online services of the EMR. Results The analysis of the research model suggested that (1) facilitating conditions that involved patients’ knowledge, skills, and the provided support by the hospital directly influenced the degree of perceived ease of use (PEOU) of the system. (2) PEOU directly affected the EMR’s perceived usefulness (PU). (3) PU directly affected patients’ attitudes (ATT) toward using the EMR. (4) A positive effect is found between ATT and the behavioral intention to use EMR. Conclusion The study results have implications for healthcare IT acceptance research and efforts in Saudi Arabia, as to date patients’ perspectives have received little attention. The research also makes a theoretical contribution as it validated the proposed model, which integrated constructs from TAM and UTAUT.

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Section: Discussionmentioning

confidence: 59%

Section: Discussionmentioning

confidence: 92%

Section: Discussionmentioning

confidence: 95%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Modeling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

Bamufleh

2020

Preprint

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Modelling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

Bamufleh¹

2021

IJBM

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Background: The employment of IT in healthcare reflects a need to meet the increasing demands of patients and to upgrade the quality and productivity of the provided services. However, the literature demonstrates many failures in systems and IT technology implementation. One of the reasons behind these failures is users’ resistance. The ministry of health (MOH) in Saudi Arabia (SA) has prioritized the embracing of new technologies that could improve the healthcare services, such as electronic medical record (EMR) systems. On the other hand, studies that address the acceptance and use of hospital information systems (HIS) and EMRs in SA from patients’ standpoint are scarce. The aim of this study was to explore patients’ acceptance of an EMR system by proposing a model adapted from the technology acceptance model (TAM) and the unified theory of acceptance and use of technology (UTAUT). Methods: An online questionnaire was used where questions were based on the proposed model constructs (facilitating conditions (FC), perceived ease of use (PEOU), perceived usefulness (PU), attitude (ATT), and behavioral intention (BI)). 116 patients responded to the questionnaire. The model was then tested to identify the factors that affect patients’ intention to use the online services of the EMR. Results: The analysis of the research model suggested that (1) FCs influenced the degree of system’s PEOU. (2) PEOU affected the EMR’s PU. (3) PU affected patients’ ATT toward using the EMR. (4) A positive effect is found between ATT and BI to use EMR. Conclusion: The study has implications for healthcare IT acceptance research and efforts in SA, as to date patients’ perspectives have received little attention. The research also makes a theoretical contribution as it validated the proposed model.

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Exploring the Change of Attitude among Healthcare Professionals toward Adopting a National Health Information System: The Case of Jordan

Cited by 2 publications

References 0 publications

Modeling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

Modeling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

Modelling the Acceptance and Use of Electronic Medical Records from Patients’ Point of View: Evidence from Saudi Arabia

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