“…Therefore, Media interactions strongly influence the evaluation of products, services, and interactive trends, which enhance the customer's experience with the website, which contributes to building brand loyalty through the interaction and telling experiences with users. This finding is consistent with the study of Chandrasekara and Sedera (2018), which found the positive impact of social media marketing on social interaction, which in turn affects the branding and buying intentions of website users, as 70% of consumers visit social media to obtain product information brands and 49% of consumers make their purchasing decisions based on the information obtained.…”