2019
DOI: 10.7903/ijecs.1547
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Exploring the Benefits of Social Media Marketing for Brands and Communities

Abstract: In recent years, social media becomes a new communication channel in marketing. Social media facilitate improved targeting and play a critical role in marketing operations. We collect empirical data that can be used to determine whether social media marketing actually creates brand benefits or increases product sales. We proposed a new model for measuring the effectiveness of social media marketing and explained the benefits created by different brand and user types on social media. By conducting the seemingly… Show more

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Cited by 20 publications
(21 citation statements)
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References 41 publications
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“…Recently, it becomes the communication channel for education, advertisement and many other activities. There are a lot of benefits of it in marketing [5] [6], and other professional purposes [7] [8]. In despite of advantageous provided from social networks, the quality of information is low, especially on news and health care information [1] and [2].…”
Section: Introductionmentioning
confidence: 99%
“…Recently, it becomes the communication channel for education, advertisement and many other activities. There are a lot of benefits of it in marketing [5] [6], and other professional purposes [7] [8]. In despite of advantageous provided from social networks, the quality of information is low, especially on news and health care information [1] and [2].…”
Section: Introductionmentioning
confidence: 99%
“…One of the most economical forms of advertising is social media marketing. Creating an account on most social platforms is free, and any paid promotions you need to invest in are affordable compared to any other marketing techniques [8]. Being cheap benefits the company in that they can see monitor returns on investments and retain a large budget for business and marketing expenses.…”
Section: Benefits Of Social Media On a Brandmentioning
confidence: 99%
“…Oleh sebab itu, pemahaman dan skill dasar tentang gambar yang menarik perlu dimiliki oleh pebisnis tersebut karena memiliki kontribusi dalam meningkatkan branding dari UMKM. (Wong and Huang, 2019).…”
Section: Pendahuluanunclassified