Exploring tensions in Holocaust museums’ modes of commemoration and interaction on social media

Manca, Stefania; Passarelli, Marcello; Rehm, Martin

doi:10.1016/j.techsoc.2022.101889

Cited by 15 publications

(16 citation statements)

References 56 publications

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“…The validity of Fanpage Karma rests on three pillars relevant to the objectives of this work: It collects only public information, meaning that there is no concern about confidential data or privacy violation (Gmiterek, 2021;Trunfio & Della Lucia, 2019); it has a quantitative nature by using data, although it offers common characteristics that allow to compare, establish origins, and consequences (Martínez-Sánchez et al, 2021); and only analyses business or professional social media profiles (Barrios-Rubio & Pedrero-Esteban, 2021;Manca et al, 2022), which ensures that the publications obtained come from official media accounts. Specifically, only accounts that Fanpage Karma categorizes as "media" or "news" were used.…”

Section: Methodsmentioning

confidence: 99%

Dilemmas Between Freedom of Speech and Hate Speech: Russophobia on Facebook and Instagram in the Spanish Media

Caldevilla-Domínguez

Barrientos–Báez

Castillo

2023

PaG

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On March 11, 2022, Russia opened a criminal case against Meta, the parent firm that owns Facebook, Instagram, and WhatsApp. It alleged that Facebook had modified its community standards, broadening its concept of freedom of speech to allow alleged hate speech against Russian citizens, amid the conflict in Ukraine. Reuters (2022, para. 1) refers to a “temporary change in the company’s hate speech policy,” according to confidential Facebook documents. The Office of the High Commissioner for Human Rights called the change “worrying” (“Rusia y Ucrania,” 2022, para. 11). In this context, this article addresses two objectives: (a) to explore and comment on the state of the art on freedom of expression in social networks and its deontological limitations to prevent hatred against nationalities (EU legislation, scientific research, Twitter, and Instagram deontological limitations); and (b) to study the emergence of possible cases of Russophobia, in a mediatized form, through the news of Spanish media and the comments they generated on their Facebook and Instagram sites. A triangular methodology is used: analytical and longitudinal commentary on EU definitions and standards on hate speech; quantitative analysis of news items in Spanish media on Russophobia, on Facebook and Instagram, published between January 1, 2022, and October 20, 2022; and mixed analysis of the engagement of these news items, thanks to the Fanpage Karma tool. The media coverage of Russophobia is scarce, with an average of one news item per media and, exceptionally, with two news items in very few cases. It is also striking that in such a long period, only six hashtags are used.

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Section: Methodsmentioning

confidence: 99%

Dilemmas Between Freedom of Speech and Hate Speech: Russophobia on Facebook and Instagram in the Spanish Media

Caldevilla-Domínguez

Barrientos–Báez

Castillo

2023

PaG

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“…As digital media, technology and culture continue to evolve, social media platforms have gradually emerged as a popular medium for virtual Holocaust remembrance and commemoration used by many Holocaust organisations (Ebbrecht‐Hartmann, 2021; Manca, 2022; Manca, Passarelli, & Rehm, 2022) and other content creators (Commane & Potton, 2019; González‐Aguilar & Makhortykh, 2022). The former category includes museums and memorials which, through their educational, awareness‐raising and commemorative functions, contribute significantly to the construction of collective historical memory (Oztig, 2023).…”

Section: Introductionmentioning

confidence: 99%

“…Meanwhile, Twitter is preferred for collaborating with other institutions, promoting virtual tours and educational resources, and engaging in political discussions locally and internationally (Dalziel, 2021). However, although a number of studies have been published on this topic (Dalziel, 2021; Manca, 2021b; Manca, Passarelli, & Rehm, 2022; Manikowska, 2020), there is a research gap when it comes to exploring users' perspectives and their benefits for informal learning. The purpose of this study is to analyse the learning ecologies of a group of adult learners interested in Holocaust topics who use social media as an informal learning tool.…”

Section: Introductionmentioning

confidence: 99%

“…The former category includes museums and memorials which, through their educational, awareness-raising and commemorative functions, contribute significantly to the construction of collective historical memory (Oztig, 2023). Today, museums use various technologies for informal museum learning (Xu et al, 2022) and major social media platforms to engage with their audiences (Manca, Passarelli, & Rehm, 2022). More recently, a growing number of them have begun to use TikTok with the clear intention of reaching the younger generation (Ebbrecht-Hartmann & Divon, 2022).…”

mentioning

confidence: 99%

“…In terms of technology choice, recent research suggests that Holocaust museums prefer to share educational content and information about museum activities via Facebook, Instagram and YouTube (Manca, Passarelli, & Rehm, 2022). These preferences, which reflect the socio-technical characteristics of the different platforms (van Dijck, 2013), are expressed in the social media use of one of the most prominent Holocaust museums, which prefers Facebook for more detailed 'historical narratives' with lengthy descriptions of events and people.…”

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confidence: 99%

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An examination of learning ecologies associated with the Holocaust: The role of social media

Manca

Raffaghelli

2023

Computer Assisted Learning

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BackgroundHolocaust memory and learning processes have become increasingly mediatised as a result of rapid technological advances. There is, however, little information available regarding how people learn about this topic informally through social media.ObjectivesThis paper explores how adult learners develop their learning ecologies by using social media to learn about the Holocaust informally.MethodsThe study uses a learning ecology perspective to analyse the interests, expectations and learning process of a group of adult learners (N = 276). An online survey tool was developed to collect information on the interests, expectations, and benefits of learning about Holocaust‐related topics among online users of four Italian Holocaust museums' social media profiles (Facebook, Twitter, Instagram and YouTube). Descriptive and inferential statistics were used to summarise the characteristics of the sample and to answer the research questions.Results and ConclusionsThe results show that most of the respondents are mostly women, with an average age of 50 and a higher level of education. In terms of interest and expectations, they are particularly interested in issues related to the intertwining of transnational and national memory. They also express a sense of civic responsibility with regard to the legacy of the Holocaust. Finally, components of the learning process show proactive behaviour and a preference for individual learning, while interaction with peers is considered less important.TakeawaysThere is an urgent need to understand how learners' preferences influence the development of learning ecologies and the types of content they are most likely to be exposed to as a result. It is also important for social media content providers to understand that learners are looking for quality resources and trustworthy content to further their education.

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Holocaust Remembrance on Facebook During the Lockdown: A Turning Point or a Token Gesture?

Manca,

Rehm,

Haake

2023

Palgrave Macmillan Memory Studies

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Exploring tensions in Holocaust museums’ modes of commemoration and interaction on social media

Cited by 15 publications

References 56 publications

Dilemmas Between Freedom of Speech and Hate Speech: Russophobia on Facebook and Instagram in the Spanish Media

Dilemmas Between Freedom of Speech and Hate Speech: Russophobia on Facebook and Instagram in the Spanish Media

An examination of learning ecologies associated with the Holocaust: The role of social media

Holocaust Remembrance on Facebook During the Lockdown: A Turning Point or a Token Gesture?

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