Exploring students’ satisfaction with universities’ portals in developing countries

Shaltoni, Abdel Monim; Khraim, Hamza Salim; Abuhamad, Abdullah; Amer, Mohammad Ahmad Bani

doi:10.1108/ijilt-12-2012-0042

Cited by 31 publications

(38 citation statements)

References 22 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This research states that the quality teaching system provided by the Faculty of Economics is able to deliver faculty students' satisfaction. This study is in line with the research of Shaltoni et al, [17] which states the provided quality system bringing impacts on faculty students' satisfaction. This research is also in line with Martirosyan [18], which states the education system related to faculty services, academic experience, student support facilities, campus life, and social integration bringing influence to students' satisfaction.…”

Section: Discussionsupporting

confidence: 91%

Measuring Teachers’ Competency in Determining Students’ Satisfaction through Electronic Internet Survey Method

Tarigan¹,

Sutapa²,

Mochta³

et al. 2019

IJIET

View full text Add to dashboard Cite

Improving competency can be conducted through several ways, such as education, training and practical on the job training. This human resource bulding aims to develop the comprehensive quality, which includes personality aspects, mastery of knowledge and technology, and professionalism and competency. To measure teachers' performance through students'satisfaction, Balanced Score Card (BSC) is used. In this case, it is to measure students' satisfaction to teaching processes, which are determined by good teaching processes and teachers'competency. Teachers' competency is divided into three components: classroom management, teacher professional development, and academic mastery. The data for this research is based on the results of the questionnaire distribution through internet to the whole students of Faculty of Economic, Petra Christian University, on 139 various subject teaching classes. The analysis is using the linear regression analysis, and it is obtained that teacher professionalism development can bring satisfaction to students during the learning processes positive and significant with 0.248. Classroom learning management contributes to the students' satisfaction as well positive and significant with 0.371. Subject mastery, or academic mastery, is able to give satisfaction to students through learning processes positive and significant with 0.518. Simultanuously, all three variables can build up satisfaction to students, which are obtained from the survey using electronic internet method. Index Terms-E-satisfaction, classroom management, teacher professionalism development, and academic mastery. Zeplin Jiwa Husada Tarigan, was born in 1974. He obtained his bachelor degree in electric and telecommunication engineering, and master's degree in industrial management from Sepuluh Nopember Institute of Technology. He obtained his doctorate degree from University of Brawijaya, Malang, Indonesia. He has experienced as a manager in PPIC and BPO PP SAP R/3 in some manufacturing industries. At the moment, he is a full time faculty member at Petra Christian University, teaching in the program magister management or master's program. His research interests are ERP and operation management.

show abstract

Section: Discussionsupporting

confidence: 91%

Measuring Teachers’ Competency in Determining Students’ Satisfaction through Electronic Internet Survey Method

Tarigan¹,

Sutapa²,

Mochta³

et al. 2019

IJIET

View full text Add to dashboard Cite

show abstract

“…According to Khasawneh (2015), Jordan adopted the use of ICT in all sectors including higher education institutions and universities as part of its strategy to overcome its lack of provision. Jordan has invested in higher education with the establishment of over 30 universities (Al-Sarayreh & Al-Assaf, 2008).Many studies has addressed the quality factors of Jordanian universities websites and e-services portals such as the study conducted by Awwad (2006) which studied the quality factors of Jordanian universities websites; the study of Shaltoni et al (2015) whom explored the students satisfaction with universities portals in developing countries. Moreover, Hasan conducted a Heuristic Evaluation of Three Jordanian Universities websites and before that, she evaluated the usability of nine Jordanian universities websites (Hasan, 2013).…”

Section: Situation In Jordanmentioning

confidence: 99%

The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities

Khwaldeh

AlHadid

Masa'deh

et al. 2017

ASS

View full text Add to dashboard Cite

The rapid growth of Internet has given extraordinary opportunities to organizations and business to provide services via the Internet (E-services). Moreover, E-services became a key aspect of any organization competitiveness. In Jordan, most of the universities provide different e-services portals to their students. This paper aims to investigate and explore the association between e-services web portals information quality and ICT competence in the Jordanian universities. The current research conducted by using survey questionnaires on a large population from Jordanian Universities. Specifically, 428post and undergraduate students answered the survey from different faculties at the Jordanian Universities. Results found a positive relationship between e-services web portals information quality and ICT competence. Results of T-test indicated that there is no significant difference in the relationship between information quality and ICT competence in the Jordanian universities due to gender and faculty type respectively; whereas the results as found a significant difference in the relationship between information quality and ICT competence due to university type. Also, results of ANOVA test indicated that there is no significant difference in the relationship between information quality and ICT competence in the Jordanian universities that can be attributed to academic year level, and academic degree level.

show abstract

“…Research variables are all conditions that are observed to be controlled and even manipulated by the researcher when conducting research (Cohen, Huprich, Jones, & SMith, 2015). The Directorate of Higher Education, the ministry of education and culture defines it as all things that are used as objects in research.…”

Section: Methodsmentioning

confidence: 99%

Improving student learning enthusiast in the Geography Learning of Regional and Spatial concept through OIM techniques State High School 2 Bandar academic year 2019/2020

Purba¹

2020

RSD

View full text Add to dashboard Cite

This study aims to increase students' enthusiasm for learning in Geography Lessons on Regional Concept and Spatial Planning through OIM (Observe, Imitate, and Modify) Techniques in Class XII Social Science 2 State High School 2 Bandar Academic Year 2019/2020. This study uses a quantitative qualitative approach, mixed methods research design. The type of research used in this study is Classroom Action Research. In this study, the results showed that in the pre-cycle the score was 23.30, meaning that students' enthusiasm for learning was less. Then the first cycle produced an average score of 43.3 which means that students 'enthusiasm for learning is good, and then in the second cycle it produces an average score of 63.3 which means that students' enthusiasm for learning is very good. Based on the results, it can be concluded that in student observation activities, the teacher assesses that students can actively pay attention to the teacher's explanation in learning activities, students actively ask teachers or friends about material that has not been understood, students work on assignments given on time, students take advantage of the time there to discuss lessons, with friends and with teachers, students actively read books.

show abstract

Exploring students’ satisfaction with universities’ portals in developing countries

Cited by 31 publications

References 22 publications

Measuring Teachers’ Competency in Determining Students’ Satisfaction through Electronic Internet Survey Method

Measuring Teachers’ Competency in Determining Students’ Satisfaction through Electronic Internet Survey Method

The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities

Improving student learning enthusiast in the Geography Learning of Regional and Spatial concept through OIM techniques State High School 2 Bandar academic year 2019/2020

Contact Info

Product

Resources

About