Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust

Esawe, Ahmed Taher

doi:10.1177/09718907221091717

Cited by 6 publications

(2 citation statements)

References 46 publications

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“…PR has been measured in consumer research and has most often been conceptualized as a multidimensional construct (Sun, 2014;Tingchi et al, 2013). Various studies in the past have confirmed the relationship between PR and behavioural intention (Bhat et al, 2021;Esawe, 2022;Mishra et al, 2022;Sweeney et al, 1999). Consumers associate several risks with shared luxury consumption like hygiene issues, product performance, quality concerns and lack of trust (Armstrong et al, 2015;Tussyadiah, 2015).…”

Section: Moderating Role Of Perceived Riskmentioning

confidence: 99%

Hedonic Value and Collaborative Luxury Consumption: A Moderated Mediation Model

Jham,

Mishra,

Jain

2023

Paradigm: A Management Research Journal

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In the recent past, attitude towards consumption has shifted with the development of sharing and renting models as new ways of consumption. This study used the theory of reasoned action to identify the role of hedonic value, attitude, subjective norm and perceived risks in influencing purchase intention in collaborative consumption for luxury fashion, as opposed to possessing goods. Data were collected from two high-end malls in Dubai ( n = 202) using a random sampling method. Before hypothesis testing, confirmatory factor analysis was done in AMOS 25. To examine mediation and moderation effects among constructs, the SPSS PROCESS Macro was used. The results of the study reveal that the two mediating variables, attitude towards luxury goods in collaborative consumption and subjective norm, strengthen the link between hedonic value and purchase intention for collaborative consumption of luxury goods. Further, the results of moderated mediation reveal that the perceived risk negatively affects the relationship between hedonic value and purchase intention and the relationship between subjective norm and purchase intention. As collaborative consumption is in the nascent stages in Dubai, United Arab Emirates, there is a need for marketers to carefully design their current strategies to reduce the risk associated with luxury rental goods and enhance consumer reassurance for increasing hedonic value.

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Section: Moderating Role Of Perceived Riskmentioning

confidence: 99%

Hedonic Value and Collaborative Luxury Consumption: A Moderated Mediation Model

Jham,

Mishra,

Jain

2023

Paradigm: A Management Research Journal

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“…According to Esawe (2022), perceived risk has a significant impact on retailers' behavioral intentions to use mobile payments. Another study found a negative impact of PR on millennials' attitudes toward using m-payment (Zhu et al, 2022).…”

Section: Perceived Risk (Pr)mentioning

confidence: 99%

The moderating role of gamification toward intentions to use mobile payments applications in Bahrain: an integrated approach

Akhtar,

Sarea,

Khan

et al. 2023

PRR

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PurposeUsing an integrated theoretical model, this study aims to examine the moderating role of gamification in influencing intentions to use mobile payment applications in Bahrain.Design/methodology/approachThe current examination happens to be the first approximation in the context of Bahrain wherein an extended TPB-based model integrating variables from TAM and UTAUT2 is used along with gamification and situational influence to examine the intentions to use m-payment applications.FindingsThe findings revealed that among the variates of the TPB, AT and PB significantly affect the intentions (IN) to use m-payment applications in Bahrain, but SN fails to affect intentions, similarly SI also fails to affect intentions thereby proving that the pandemic fails to drive the intention of the population under study toward using m-payment applications. However, when the application offers gamification (GM) features, SI significantly affects intentions through GM, thus experience along with situation drives intentions and this becomes the major theoretical contribution of the study.Practical implicationsThis examination offers useful practical implications in the form of the findings revealing that GM affects intentions to use m-payment applications and that GM moderates the relationship between perceived risk (PR) and IN, as well as SI and IN, which can be used by the service providers to improve the user experience and achieve better acceptance of their application.Originality/valueThe novelty of the study lies in testing the integrated theoretical model in the context of a GCC nation, Bahrain.

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Evaluating schoolteachers’ acceptance of m-learning during Covid-19 using the Technology Acceptance Model: the moderating role of gender and age

Esawe,

Esawe

2024

SN Soc Sci

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Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust

Cited by 6 publications

References 46 publications

Hedonic Value and Collaborative Luxury Consumption: A Moderated Mediation Model

Hedonic Value and Collaborative Luxury Consumption: A Moderated Mediation Model

The moderating role of gamification toward intentions to use mobile payments applications in Bahrain: an integrated approach

Evaluating schoolteachers’ acceptance of m-learning during Covid-19 using the Technology Acceptance Model: the moderating role of gender and age

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