2008
DOI: 10.1145/1402256.1402260
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Exploring memory in email refinding

Abstract: Human memory plays an important role in personal information management (PIM). Several scholars have noted that people re-find information based on what they remember and it has been shown that people adapt their management strategies to compensate for the limitations of memory. Nevertheless, little is known about what people tend to remember about their personal information and how they use their memories to re-find. The aim of this article is to increase our understanding of the role that memory plays in the… Show more

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Cited by 41 publications
(33 citation statements)
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“…user recollections [10]). The lack of research on email re-finding contrasts that of files and web pages, from which we know about preferences for browse over search in different scenarios [3,4]; particular seeking tactics [24,6]; that re-finding tends to be performed in bursts [25]; that strategies are honed over time for regularly refound objects [25] and that different behavior is exhibited for within and between session searches [25].…”
Section: Background Literaturementioning
confidence: 99%
See 1 more Smart Citation
“…user recollections [10]). The lack of research on email re-finding contrasts that of files and web pages, from which we know about preferences for browse over search in different scenarios [3,4]; particular seeking tactics [24,6]; that re-finding tends to be performed in bursts [25]; that strategies are honed over time for regularly refound objects [25] and that different behavior is exhibited for within and between session searches [25].…”
Section: Background Literaturementioning
confidence: 99%
“…It may, therefore, be worthwhile highlighting messages that have recently been re-found to make them easier to locate or by providing a means to filter to these messages, given that people are normally able to identify when they last accessed a message [10]. A useful extension of this work would be try and predict more accurately which messages might be likely to be re-found again.…”
Section: Design Implicationsmentioning
confidence: 99%
“…Re-finding behaviour is guided by user recollections [6] and people remember different things in different situations, with this being heavily influenced by contextual factors [13]. We hypothesize that the types of queries submitted will change in different situations.…”
Section: Evaluating Personal Searchmentioning
confidence: 99%
“…Digital Object Re-finding The main focus of the Digital object refinding is on the storage and search of collections of heterogeneous digital objects. These objects are either generated by the users or been encountered at the time of work processes, like emails, documents etc [4], [5], [6] . Metadata on the diverse aspects of an object"s context like, when, where and relationships amongst them, is used commonly by tools.…”
Section: Literature Reviewmentioning
confidence: 99%