Exploring infrastructure assemblage in volunteer virtual organizations

Young, Alyson L.; Gurzick, David; Lutters, Wayne G.; Dombrowski, Caroline; Kim, Jeffrey

doi:10.1145/2212776.2223851

Cited by 2 publications

(4 citation statements)

References 8 publications

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“…provide appropriate sociotechnical infrastructure to support player needs [9,12]. Our analysis also has implications for the future design of hybrid gaming environments and collaborative systems.…”

Section: Implicationmentioning

confidence: 99%

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Understanding situated action in ludic ecologies

Young

Peyton

Lutters

2013

Proceedings of the 6th International Conference on Communities and Technologies

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In order to understand the social mechanics of alternate reality games, this paper presents a situated action analysis of one game, "I Love Bees". We examine the action traces found within the ILB forum accounts around teamwork and puzzle solving. The playful assemblages demonstrate that the presence or absence of certain non-human actants has a definite impact on each "ludic ecology," and that each impact is contextually specific. We found that the careful design of in-game challenges by the game designers worked differently in practice because of the impact of unconsidered non-human actants. In response, players formed teams and adopted technologies to overcome their specific temporal, spatial and organizational constraints. Therefore, designers need to provide appropriate sociotechnical infrastructure to support player needs, and nonhuman actants should be considered when studying and designing hybrid digital/physical environments.

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Section: Implicationmentioning

confidence: 99%

“…The players were primarily strangers, brought together by a common interest. They had to negotiate a large set of challenges to play a nation-wide ARG with no clear rules, no structured teams and no gamesupplied tools for teaming, tasking and collaboration [9,12].…”

Section: Introductionmentioning

confidence: 99%

Understanding situated action in ludic ecologies

Young

Peyton

Lutters

2013

Proceedings of the 6th International Conference on Communities and Technologies

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“…Given that ILB did not provide players with guidance or infrastructure for completing game tasks, players assembled their own strategies and tool sets [32]. These tools were used to document locations, report incomplete tasks, and to provide players with general information on how to perform a task.…”

Section: Self-organization Teaming and Taskingmentioning

confidence: 99%

“…Consequently, we draw on literature from the fields of qualitative research methods, game studies, and CSCW. With our research goals in mind, we examined the virtual coordination and ad-hoc teaming characteristics identified in the CSCW literature on editing in Wikipedia [32], opensource software development [9], community crisis response [20] and software maintenance [15]. The latter researchers identified leaders, gatekeepers and followers as three types of participants in collaborative information management, and these types were influential in our inductive coding to help identify markers of participation.…”

Section: Introductionmentioning

confidence: 99%

Playing with leadership and expertise

Peyton

Young

Lutters

2013

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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Ad-hoc virtual teams often lack tools to formalize leadership and structure collaboration, yet they are often successful. How does this happen? We argue that the emergence of leadership and the development of expertise occurs in the process of taking action and in direct response to a lack of structure. Using a twinned set of eight modality sliders, we examine the interactions of fourteen players in an alternate reality game. We find that players adopted military language and culture to structure and arrange their play. We determine that it is critical to account for the context of play across these modalities in order to design appropriately for effective in-game virtual organizing.

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Exploring infrastructure assemblage in volunteer virtual organizations

Cited by 2 publications

References 8 publications

Understanding situated action in ludic ecologies

Understanding situated action in ludic ecologies

Playing with leadership and expertise

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