“…Generally, scholars identify various significant characteristics of a good instructor, such as being approachable (Ford, 2020;Millares, 2019;Johnson & LaBelle, 2017), confident (Ford, 2020;), authoritative (Raufelder et al, 2016), creative, and interesting (Badrolhisam et al, 2019;Heo et al, 2020;Perera et al, 2020). Other characteristics include encouraging and caring for students (Ford, 2020;Johnson & LaBelle, 2017), being an effective communicator (Said, 2018), appearing to be enthusiastic about teaching (Trammell et al,2016), remaining flexible and openminded (Perera et al, 2020), and acting as a good listener (Perera et al, 2020). In terms of being an excellent online instructor, one major characteristic is the ability to provide multiple ways for students to learn (Keetch, 2014;Tonsing-Meyer, 2012), including using technology tools (e.g., videos) and engaging students with different learning styles in much the same way as would occur in a face-to-face classroom (Keetch, 2014;Tonsing-Meyer, 2012).…”