Exploring Corporate Crisis Communication after COVID-19: The Role of Enterprise Risk Management in (Re)Building Trust

Mio, Chiara; Fasan, Marco; Marcon, Carlo; Panfilo, Silvia

doi:10.2139/ssrn.4138688

Cited by 2 publications

(2 citation statements)

References 41 publications

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“…The literature shows there are no other similar studies on the transformation of the PR industry because of COVID-19. A group of authors observed the changing tasks and activities for PR-managers (Islam et al, 2022;Mio et al, 2022;Ridzuan et al 2021), but these are not publications that allow comparative results with those presented in this article. There are also popular science publications containing the voices of the PR community on the evolution of communication management, which is taking place because of the pandemic conditions (Morley, 2021;Oleary, 2021;Samways, 2021;Mahler 2022).…”

Section: Literature Overviewmentioning

confidence: 94%

Changes in Crisis Management PR and Digital PR Caused by the COVID-19 Pandemic

Tworzydło¹,

Gawroński²,

Lach³

et al. 2023

cejc

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This article aims to show to what extent and in which areas the COVID-19 pandemic changed the services available on the public relations (PR) market. In particular, the paper focuses on crisis management and digital PR. The article was based on data obtained from 242 PR specialists. The research was carried out using the CAWI technique in the period April-May 2020, during the largest lockdown restrictions that were recorded in Poland in connection with the coronavirus pandemic. The collected data enabled the verification of a hypotheses stating that during the COVID-19 pandemic in Poland, the role of those two PR task spheres was strengthened.

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Section: Literature Overviewmentioning

confidence: 94%

Changes in Crisis Management PR and Digital PR Caused by the COVID-19 Pandemic

Tworzydło¹,

Gawroński²,

Lach³

et al. 2023

cejc

View full text Add to dashboard Cite

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“…Several studies investigate the impact of the EU Directive 2014/95EU on non-financial reporting within different countries (Mazzota et al, 2020, Mio et al, 2021, Posadas&Tarquinio, 2021Ottenstein et al, 2021.) aiming to discover whether significant changes occurred in quality and quantity of reporting.…”

Section: Literature Reviewmentioning

confidence: 99%

Decade of Sustainability Reporting in EU: Main Changes and Trends. Case of Companies Listed on NASDAQ OMX Baltic Main List

Gurvitš-Suits¹,

Инна²

2022

EIS

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Recent decades have shown an increasing importance of sustainability reporting worldwide (Fernan-dez-Feijoo et al., 2014) and as a result significant developments of corporate sustainability reporting frameworks (Kücükgül et al, 2022). Nowadays the EU law requires certain large companies to disclose information regarding the way they operate and manage social and environmental challenges, (European Com-mission, 2021) thus making corporate sustainability reporting a powerful communication tool contributing to transparency and accountability of businesses. The main aim of this article is to investigate whether sustainability reporting has become a common practice among commercial organisations and find out the main features of the elements that are being disclosed. This study fills a gap in determining the main changes and trends in sustainability reporting within Baltic countries. The main aim of this article is to determine whether sustainability reporting has become a common practice among commercial organisations and establish main trends and features of disclosed items. Main results of the study reveal that non-financial disclosures are being actively implemented by the companies who publish such disclosures in dedicated sections of annual financial reports. However, the number of standalone sustainability reports still remains low. It has also been established that the most common non-financial disclosures are: personnel related policies, client-oriented strategy, ISO certificates held by the respective organisations, EMAS registration, SDG and GRI referring. Authors believe that the main reason for slow growth of standalone sustainability reports is a lack of well-defined, universal, worldwide accepted standards. The results of this research are completely in line with latest developments within the IASB, confirming that there is a definitive need for international sustainability reporting standards which will add to the transparency, credibility and comparability of non-financial reporting. These standards will provide companies with a new starting point in preparation of non-financial reports and make it easier for stakeholders to make decisions based on the information presented. Authors believe that this survey would contribute to the current sustainability reporting practices among companies and serve as a basis for those searching for the optimal reporting tool. Also, it would shed light on the importance of implementing international sustainability reporting standards highlighting main obstacles, benefits and paths for future developments. Keywords: Corporate Social Responsibility, ESG, EU Directive 2014/95EU, Non-financial Reporting, Sustainability Reporting, SDG.

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Exploring Corporate Crisis Communication after COVID-19: The Role of Enterprise Risk Management in (Re)Building Trust

Cited by 2 publications

References 41 publications

Changes in Crisis Management PR and Digital PR Caused by the COVID-19 Pandemic

Changes in Crisis Management PR and Digital PR Caused by the COVID-19 Pandemic

Decade of Sustainability Reporting in EU: Main Changes and Trends. Case of Companies Listed on NASDAQ OMX Baltic Main List

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