Exploring cabin safety services needs of elderly air passengers

Abstract

The present study was aimed at investigating elderly air passengers' perceptions and behaviours in case of an emergency in the cabin. It is grounded on the idea that if the seniors have the knowledge of what is happening and how to respond, they might effectively protect themselves during a flight should an emergency situation arise. In the study, 296 elderly passengers filled out a questionnaire measuring their awareness of cabin safety knowledge, safety attitudes and behaviour in the event of an emergency. The results indicate that elderly passengers are not familiar with cabin safety information and tend to have incorrect perceptions of some safety regulations. They are also not confident in preparing for an emergency landing and evacuation. It is thus important for airlines and governments to educate elderly passengers before a flight.

A Request for Regulatory Revision

“…However, many passengers rarely look at preflight safety demonstrations or videos, or read the passenger safety cards (Muir & Thomas, 2004). In addition to those passengers who are “to those passengers who are “non-attenders” (Johnson, 1979), other passengers will have difficulty with the comprehensibility of the safety information (Muir & Thomas, 2004) including that presented as pictorials (Caird et al, 1997; Chang, 2013; Corbett et al, 2008).…”

Bleibt alles anders...

“…Die Medien weisen darauf hin, dass Best Ager ein anderes Reiseverhalten aufweisen: oftmals können sie den Hauptferienzeiten ausweichen und haben mehr Zeit zur Verfügung, um die touristischen Angebote in Anspruch zu nehmen. Obwohl der Ruhestand immer aktiver gestaltet wird, haben Best Ager dennoch andere Anforderungen an die Barrierefreiheit (Chang, 2013 (SAI 2013, 6, Nr. 4, S.14) Klimawandel Der Klimawandel kann als einer der größten Herausforderungen für die Tourismusdestinationen betrachtet werden (Steinecke, 2011).…”