Exploring Business Process Agility From the Designer's Perspective

Abstract

Business process agility remains an intriguing issue for business process management (BPM) when it comes to modeling human-centric processes. Several attempts were made from academia to find alternative approaches, with the reputable adaptive case management to be introduced recently as an alternative to BPM methodology and case management modeling and notation (CMMN) standard, as an alternative language of business process management notation (BPMN), targeting the modeling of human-centric processes characterized by agility. This chapter identifies the nature of human-centric processes, as its main objective is to examine whether using CMMN for the design and modeling of such processes could cover their agility requirements.

Exploring CMMN applicability to knowledge‐intensive process modeling: An empirical evaluation by modelers

“…Patient Treatment is a challenging issue, since it largely depends on human decision often taken in an ad‐hoc manner, a fact that makes it highly dynamic. It fits into the domain of healthcare, which, as it was mentioned above, is a domain where the work procedure needs human worker involvement as the work that has to be done is highly variable (Alexopoulou et al, 2010; Routis et al, 2019).…”

“…Patient Treatment is a challenging issue, since it largely depends on human decision often taken in an ad-hoc manner, a fact that makes it highly dynamic. It fits into the domain of healthcare, which, as it was mentioned above, is a domain where the work procedure needs human worker involvement as the work that has to be done is highly variable(Alexopoulou et al, 2010;Routis et al, 2019).Description: "To begin with, the patient is admitted to a hospital's Medicine Clinic if he/she needs to be hospitalized, a decision that is taken at the Emergency Department. The Emergency Department personnel provide the physicians of the clinic with information regarding the clinical status of the patient, such as medical history and any examinations that have been done or scheduled.…”