Exploring and communicating user diversity for behavioural change

Coşkun, Aykut; Erbuğ, Çiğdem

doi:10.21606/drs.2016.73

Cited by 6 publications

(11 citation statements)

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“…Nesse artigo, um dos modelos encontrados foca exclusivamente na importância da diversidade de usuários para mudanças comportamentais e elabora estratégias que possam auxiliar os designers a identificá-los em diferentes grupos. ERBURG, 2014;ERBURG, 2016). No presente estudo, identificou-se também uma lacuna que possibilita futuras pesquisas nesse campo.…”

Section: Discussionunclassified

Design para mudança de comportamento: Uma revisão sistemática nas conferências da Design Research Society (DRS)

Almeida¹,

Scaletsky²

2019

Blucher Design Proceedings

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Design para mudança de comportamento: Uma revisão sistemática nas conferências da Design Research Society (DRS) Design for behavior change: A systematic review at Design Research Society (DRS) conferences. ALMEIDA, Henrique Bittencourt; Mestrando; Universidade do Vale do Rio dos Sinos bittencurt.henrique@gmail.com SCALETSKY, Celso Carnos; Professor Doutor; Universidade do Vale do Rio dos Sinos celsocs@unisinos.br ResumoO design para mudança de comportamento (DfBC) é uma abordagem que busca mudar o comportamento das pessoas, através de estratégias de design. O presente estudo procura identificar o que já foi publicado sobre o design para mudança de comportamento nas conferências da Design Research Society (DRS), com o intuito de fortalecer e contribuir com a estruturação teórica do campo. Como método de pesquisa, foi feita uma revisão sistemática em artigos publicados nas conferências de 2010 a 2016 do evento. A partir dessa revisão sistemática identificou-se algumas lacunas, onde futuras pesquisa sobre o design para mudança de comportamento, podem explorar a relação entre designers e os atores envolvidos no processo de projeto. Outra possibilidade que se revela, é a de desenvolver novos métodos projetuais que auxiliem designers a projetarem de maneira mais efetiva para a mudança de comportamento.Palavras Chave: design para mudança de comportamento; revisão sistemática; mudança de comportamento e design research society. AbstractDesign for behavior change (DfBC) is an approach that seeks to change people's behavior through design strategies. This study seeks to identify what has already been published about design for behavior change at Design Research Society (DRS) conferences, in order to strengthen and contribute to the theoretical structuring of the field. As a method of analysis, the systematic review was used in articles published in the conferences from 2010 to 2016. From this systematic review has identified some gaps, where future research on design for behavior change can observe, as the relationship between designers and the actors involved in the design process. Another possibility that has emerged throughout the review is that there are still many possibilities for researching and developing new design methods that will help designers to create methods more effectively for behavior change. Keywords: design for behavior change; systematic review; behavior change and design research society. 13º Congresso Brasileiro de Pesquisa e Desenvolvimento em Design, Univille, Joinville (SC) 05 a 08 de novembro de 2018

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Section: Discussionunclassified

Design para mudança de comportamento: Uma revisão sistemática nas conferências da Design Research Society (DRS)

Almeida¹,

Scaletsky²

2019

Blucher Design Proceedings

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“…For each profile, the authors suggest strategies and ideas to develop sustainable behavioural systems, technologies and products. In this line, Coskun explores user diversity analysing the dimensions of the users according to the Theory of Planned Behaviour [13], [71]. The authors also offer design ideas, guidelines and recommendations to address the heterogeneity of human behaviour.…”

Section: Methodologies To Develop Behaviour Change Technologiesmentioning

confidence: 99%

Addressing Behavioural Technologies Through the Human Factor: A Review

et al. 2020

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Energy-efficiency related research has reached a growing interest in recent years due to the imminent scarcity of non-renewable resources in our environment and the impending impacts their usage have on our environment. Thus, facing the reduction of energy waste and management has become a pivotal issue in our society. To cope with energy inefficiency, the scientific research community has identified the promotion of people's behaviour change as a critical field to foster environmental sustainability. However, the body of literature shows a lack of systematic methods and processes to reach a common ground when designing technology for promoting sustainable behaviour change. Therefore, this paper contributes with a thorough review and analysis of state of the art. Firstly, theoretical works related to behaviour change are collected and studied to clarify their main concepts and theories. Secondly, the different technologies, processes, methods and techniques applied in the field are reviewed to find diverse strategies in the application of the previously explained theoretical domains. Moreover, a wide range of systems developed to improve energy efficiency through human behaviour change is analysed (from augmented objects to the Internet of Things, digital applications or websites). Finally, the detected research gaps are listed to guide future research when aiming to raise the awareness of individuals through Information and Communication Technologies. INDEX TERMS Behaviour change, Internet of Things, sustainability, sustainable behaviour change, ICT.

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“…In this way, Lockton et al developed user-profiles for sustainable behaviour taking into account the differences in behavioural traits, defining the Pinball, Shortcut and Thoughtful user types, based on the different models of the human system [14]. Coskun and Erburg proposed another categorisation, based on the TPB [15] and identified four personas in the context of the sustainability [4]. Petkov et al, applied the VBN to develop a user categorisation to implement personalised eco-feedback [11] and He et al [7] used the TTM to the same purpose.…”

Section: User Models and Characterisations Addressed To Sustainabilitymentioning

confidence: 99%

“…After the review of related work, some conclusions can be highlighted to guide research on how to better understand the human factor to influence sustainable lifestyles and actions. Following the statement of Coskun and Erburg [15], there is no standard method to explore user heterogeneity and it is complicated to extract validated knowledge. Besides, each author applies a different approach with specific criteria in a specific context.…”

Section: Insights Extracted From the Literature Analysismentioning

confidence: 99%

FOX: A Flexible and Heterogeneus Mixed User Model to Address Sustainable Behaviour in Smart Environments

Irizar-Arrieta

Retegi

Casado-Mansilla

et al. 2019

13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬

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Addressing how human behaviour can be taken into account when designing for sustainability is an emerging topic in the development of pro-environmental person-centred smart systems. Indeed, user diversity and categorisation in the context of sustainable behaviour was already studied by some scholars in recent literature. However, the complexity of the individual present some open challenges that still have to be further investigated. In this work, behavioural theories and user characterisation are analysed together to better understand the human factors when trying to influence sustainable lifestyles and actions. Then, theoretical frameworks are combined and mapped in a novel user meta-model, coined FOX, that classifies the individual dynamically taking into account its heterogeneity and diversity. The dimensions involved in the FOX proposal are explained by describing the categorisation of each dimension. Besides, an example of the potential application of the model is exposed to better contextualise the work presented. Finally, controversial aspects and emerging ideas of the proposal are equally discussed throughout the paper as well as we discuss the use of FOX model to inform the design of behaviour change interventions related to sustainability.

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Exploring and communicating user diversity for behavioural change

Cited by 6 publications

References 0 publications

Design para mudança de comportamento: Uma revisão sistemática nas conferências da Design Research Society (DRS)

Design para mudança de comportamento: Uma revisão sistemática nas conferências da Design Research Society (DRS)

Addressing Behavioural Technologies Through the Human Factor: A Review

FOX: A Flexible and Heterogeneus Mixed User Model to Address Sustainable Behaviour in Smart Environments

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