“…Clustering models can group the data where data might be students, questions, comments, etc. ; these models are helpful to identify the similarities, main themes, patterns, or trends (He, 2013;Dringus & Ellis, 2004;Dhillon & Modha, 2001;Garg & Gupta, 2018). Visualization techniques such as word clouds use word frequencies in the document to discover themes in the data (Brooks, Gilbuena, Krause, & Koretsky, 2014).…”