Explaining conative destination image through cognitive and affective destination image and emotional solidarity with residents

Abstract

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Exploring Resident–Tourist Interaction and its Impact on Tourists’ Destination Image

“…Although interaction (as advocated by the mere exposure and contact theories) between residents and tourists has therefore been recently reported to determine social distance (e.g., Joo et al 2018), emotional solidarity (e.g., Joo et al 2018) and/or place attachment (e.g., Aleshinloye et al 2019), its role in shaping tourists' destination image is thus far unknown. It is, therefore assumed, in line with the contact and the mere exposure theory, that an increased contact and interaction quality Please cite as: Stylidis, D. (2020). Exploring resident-tourist interaction and its impact on tourists' destination image.…”

“…Baloglu and McCleary (1999) were among the first to provide empirical support for the hierarchical relationship (proposed by Gartner 1993) between the cognitive and the affective image in tourism. Along with this line of thought, a number of researchers approached the Please cite as: Stylidis, D. (2020). Exploring resident-tourist interaction and its impact on tourists' destination image.…”

“…Such residents appear keen to spread positive word-of-mouth (WOM) to others (Ramkissoon and Nunkoo 2011). For example, Stylidis et al (2017) reported that locals who hold favorable images are willing to distribute positive WOM to their friends and relatives, which in the case of Young, Corsun, and Baloglu's (2007) study in Las Vegas was found to positively influence guests' activities and Please cite as: Stylidis, D. (2020). Exploring resident-tourist interaction and its impact on tourists' destination image.…”

“…Overall, the two locations feature distinct characteristics with Kavala serving as a city break destination, attracting heritage and cultural (religious) tourism, while Thasos has mainly developed as a sun and sand destination targeting the mass tourism market, offering a large Please cite as: Stylidis, D. (2020). Exploring resident-tourist interaction and its impact on tourists' destination image.…”

“…So far, the link between host-guest interaction and destination image has been largely based on conceptual propositions or indications drawn from recent studies which found that feelings of togetherness and solidarity among the two parties shape tourists' destination image (Woosnam, Stylidis, and Ivkov 2020); and that interaction with the host community is a significant predictor of change in cross-cultural appreciation (Kirillova et al 2015). There is limited evidence, however, on how interaction with local residents and with tourism Please cite as: Stylidis, D. (2020). Exploring resident-tourist interaction and its impact on tourists' destination image.…”