Pragmatics
is the term used to identify the social rules for language use. These rules are dictated by social situations and can vary by context. Consequently, the rules vary across cultures. Pragmatics includes both verbal and non‐verbal aspects for conversing with others. Communicating the intent of a statement in a conversation not only includes the specific words used, but also how the words are produced, including the body language and facial expressions a speaker uses to deliver a statement. Examples of non‐verbal forms of communication used by speakers of American English include gestures, such as an individual throwing his or her hands in the air to convey giving up during an argument, or quickly raising and lowering the shoulders to indicate
I don't know
. We need both types of indicators to communicate effectively with others.