2019
DOI: 10.21632/perwira.1.1.31-47
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Experiential Marketing Dan Pembentukan Loyalitas Pelanggan

Abstract: When a marketer involves Experiential Marketing as a marketing approach to a product or service being sold (Andreani 2007: 7), will affect the increase brand awareness, brand equity, and customer loyalty. Use of experiential marketing to create brand loyal customers to the brand. The purpose of this research is to find out whether the experiential marketing (on sense, feel, think, act and relate) on Yamaha motorcycles affect customer loyalty, partially, simultaneously and know subdominant variable in influenci… Show more

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Cited by 2 publications
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“…In addition, other studies that also discuss experiential marketing as conducted by (Andarisci, 2019;Fildzah, 2017;Hadiwidjaja & Dharmayanti, 2014;Ismunandar & Lestari, 2019;Yuliawan & Ginting, 2016) found a significant influence between expreitial marketing on customer satisfaction. Research conducted by (Ardisa et al, 2018;Lokito & Dharmayanti, 2013;Pangastuti, 2017;Sari et al, 2022;Sutriyati, 2020) also found that there is a positive and significant influence between Experiential Marketing and loyalty. Experiential Marketing also shows a significant influence on repurchase interest as in research conducted by (Hendarsono & Sugiharto, 2013).…”
Section: Discussionmentioning
confidence: 95%
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“…In addition, other studies that also discuss experiential marketing as conducted by (Andarisci, 2019;Fildzah, 2017;Hadiwidjaja & Dharmayanti, 2014;Ismunandar & Lestari, 2019;Yuliawan & Ginting, 2016) found a significant influence between expreitial marketing on customer satisfaction. Research conducted by (Ardisa et al, 2018;Lokito & Dharmayanti, 2013;Pangastuti, 2017;Sari et al, 2022;Sutriyati, 2020) also found that there is a positive and significant influence between Experiential Marketing and loyalty. Experiential Marketing also shows a significant influence on repurchase interest as in research conducted by (Hendarsono & Sugiharto, 2013).…”
Section: Discussionmentioning
confidence: 95%
“…Research on Experiential Marketing related to customer satisfaction shows that there is a significant relationship as carried out by (Andarisci, 2019;Fildzah, 2017;Hadiwidjaja & Dharmayanti, 2014;Ismunandar & Lestari, 2019;Yuliawan & Ginting, 2016). Experiential Marketing which is related to loyalty also shows significant correlation as reported by (Ardisa et al, 2018;Lokito & Dharmayanti, 2013;Pangastuti, 2017;Sari et al, 2022;Sutriyati, 2020). Experiential Marketing also shows a significant influence on repurchase interest as in research conducted by (Hendarsono & Sugiharto, 2013).…”
Section: Introductionmentioning
confidence: 86%