Experience with Technology

al-Azzawi, Ali

doi:10.1007/978-1-4471-5397-9

Cited by 6 publications

(5 citation statements)

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“…Cluster 2: UX and usability (violet): The central term "usability" has the most references in this cluster and is, at the same time, linked to the other clusters. Al-Azzawi explains that "usability, interaction design, and information architecture" [5] was initially considered equivalent to UX. In older research, the human-computer interaction field has concentrated exclusively on "usefulness" The following cluster classification provides a thematic overview: Cluster 1: The UX model (green): The main focus is on the concept of UX.…”

Section: Keyword Frequency and Co-occurrence Analysismentioning

confidence: 99%

“…For businesses, it is particularly important to adopt a successful UX approach when perceptions of digital products and customer loyalty are involved. Intuitive user experience of software can increase the efficiency of organizational processes [5]. Companies selling UX-optimized software or other digital products expect profit and sales increases from this.…”

Section: Introductionmentioning

confidence: 99%

“…Companies selling UX-optimized software or other digital products expect profit and sales increases from this. At the same time, development costs can be saved if only relevant features for the customer are integrated into a product [5]. Besides, customers have been taking functioning product features for granted already for a long time [4] and clearly expect "more".…”

Section: Introductionmentioning

confidence: 99%

“…The associated field of human-computer interaction (HCI) started back in the 1950s with the elaboration of conventions and rules for interactive user interfaces [1,3]. However, the fundamental understanding of UX takes up the subjective experience of products both physically and non-physically [3,5].…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research

Luther

Tiberius

Brem

2020

MTI

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User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.

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Section: Keyword Frequency and Co-occurrence Analysismentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research

Luther

Tiberius

Brem

2020

MTI

View full text Add to dashboard Cite

show abstract

“…al- Azzawi, 2014;Candy & Ferguson, 2014 User Experience greift weiter als der aufgabenzentrierte Begriff der Gebrauchstauglichkeit (Usability), welcher affektive Erlebenskomponenten traditionell ausklammert und stattdessen primär eine konkrete Benutzungssituation thematisiert (Krahn, 2012;Tullis & Albert, 2008). Usability definiert im Speziellen nur die Zielerreichung mit Effektivität, Effizienz und Zufriedenheit über das erzielte Resultat .…”

Section: User Experience Als Gesamtkonzeptunclassified