Experience feedback in product lifecycle management

Abstract

Given the popularity of industrial enterprises for Product Lifecycle Management (PLM) information systems capable of supporting the entire product development process, we see the emergence of new needs and new research directions in the operation of these dynamic complex environments. Reference standards are applicable to the services and industries which bring innovation and technologies to a fastgrowing and demanding market. To obtain perfect control of business risks and performance and to ensure "zero defect", standards specific to the fields of transport, emergency (IRIS IN 9100. . .) and generic standards (ISO 9001. . .) are more restrictive. They involve full transparency and rigor in flawless quality management processes and monitoring products. In this field, knowledge management is paramount; it helps improve overall performance of industrial systems by structuring the information assets acquired by the company stakeholders. In a way, it is the substantive development of our research. We detailed the approach adopted to implement the Experience Feedback (EF) system dedicated to the product in the PLM business. We presented a first action with the objective of formalizing the implicit experiences generated following the response to a triggering event. In this work, we mainly considered negative events for which the information to be collected are clearly identified. We propose an approach combining Problem Solving and EF adapting the level of commitment to the criticality or importance of the problem addressed. To instantiate this approach in PLM, we have chosen to rely on the Change Management Process (CMP) because, firstly, it involves changes in product data and, secondly, it usually concerns driving developments for correction or improvement of the technical specifications related to the production process.

Group decision support for product lifecycle management

“…A generic information flow capturing a decision as a unit of PLM knowledge and embodying each of the six principles is shown in Figure 1. Knowledge objects (Clermont and Kamsu-Foguem 2018) link relevant information together. In this case, the decision stores or references different types of content, collecting them together in one unit.…”

Domain Analysis with TRIZ to Define an Effective “Design for Excellence” Framework

“…Markets become more and more volatile and technological progress forces producing companies to launch more sophisticated and customized product-service solutions [1]. The explosion of the Internet of Things (IoT) and controlling technologies with embedded software generate new streams of development and business models, such as product servitization [2], life-cycle approach in product design and development [3,4] and smart connected products [5].…”

Managing security debt across PLC phases in a VSE context

“…10 Tests are considered one of the largest costs 11 because they involve time-consuming activities such as test requirements, 12 and we need to manage product-related data throughout the entire life cycle. 13 The information flow across the PLC 14 is essential, and most of the articles in the area of PLC are related with the exchange of product-related data. 15 From a safety point of view, system engineers are widely using the IEC 61508.…”