Examining UX Design Principles and Older Adults’ Preference of Online Appointment Scheduling Using a mHealth Application

Abstract

This pre-pilot planning and assessment discusses preliminary research that targeted older adults' preferences for scheduling a doctor's appointment. Fifty total respondents between the ages of 21-61+ completed a twelve-question Qualtrics survey; twenty-one participants' responses were analyzed. Results showed no correlation between participants who used a smartphone and their preference for scheduling an appointment via a mobile application. This assessment suggests additional research is necessary to determine if information design could influence older adults' preference for scheduling a doctor's appointment using a mHealth app. ; CCS CONCEPTS • Human-centered computing → Interaction Design; • Interaction design process and methods;

Usage of eHealth/mHealth Services among Young Czech Adults and the Impact of COVID-19: An Explorative Survey

“…These are: (i) system services with a supporting role; (ii) information and communication platforms; (iii) health diaries and consumer-grade electronics for monitoring; (iv) interventional health technologies. To describe the categorial content in more detail, the first category includes solutions that ease the navigation within existing health systems, such as ePrescription [ 5 ] and doctor appointment organizers [ 6 ]. Within the second category , health information seeking [ 7 , 8 ] is the dominant class of activities referring to a broad range of tasks.…”

“…In addition, secure messaging and video apps for healthcare represent an infrastructural mean essential for trustful communication with healthcare providers [ 14 ]. Evolving very rapidly, the third category covers fitness trackers and other consumer-grade electronics [ 15 ], such as sleep gadgets [ 6 ]. Lastly, the fourth category covers health technology used for complex interventions mandated by health professionals [ 16 ].…”