Examining the Role of Social Factors and Mooring Effects as Moderators on Consumers’ Shopping Intentions in Social Commerce Environments

Rashid, Rao Muhammad; Rashid, Qurat ul Ain; Pitafi, Abdul Hameed

doi:10.1177/2158244020952073

Cited by 19 publications

(31 citation statements)

References 76 publications

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“…The concept of social support has been investigated within a number of studies particularly in the field of psychology and sociology, focusing on both types of social support tangible and intangible. Within the s-commerce environment, intangible social support plays an important role in purchasing intention and enhancing relationships (Rashid et al, 2020;Sheikh et al, 2019). Several studies have applied SST to explore individual's behavior in the context of scommerce (Attar et al, 2020;Chen & Shen, 2015;Fan et al, 2019;Hajli, 2014;Hajli & Sims, 2015;Leong et al, 2020;Lin et al, 2018).…”

Section: Social Support Theorymentioning

confidence: 99%

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A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption

et al. 2021

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Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent results. This study integrates different theoretical perspectives including trust, social support, and social presence. The research portrays an integrated research model involving factors that impact behavioral intention and use behavior of s-commerce consumers whilst synthesizing prior empirical findings. A meta-analytic structural equation modeling (MASEM) method was used to synthesize 189 findings reported in 68 s-commerce studies and to analyze the structural model. Our findings show that trust and informational support have positive effects on behavioral intention while trust and emotional support have positive effects on use behavior. Furthermore, our findings highlight that behavioral intention influences use behavior and mediates the effect of trust and informational support on use behavior. The implications for research and practice are discussed in detail.

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Section: Social Support Theorymentioning

confidence: 99%

“…The belief that there is a sense of human warmth, human contact and personalness when using s-commerce platforms. Chen et al, 2021;Friedrich et al, 2019;Hassan et al, 2018;Leong et al, 2020;Li, 2019;Rahman et al, 2020;Rashid et al, 2020;Sharma et al, 2019;Sun et al, 2019;Um, 2019 Informational support…”

Section: Social Presencementioning

confidence: 99%

A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption

et al. 2021

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“…Challenge-stressed employees are thus motivated to perceive their tasks as manageable (Wallace et al, 2009;Rasheed et al, 2020a). By using ESM, employees can share all task-related issues, expertise, plans, and statuses with workmates (Pitafi et al, 2019;Rashid et al, 2020). Such task-related information challenges stressed employees to obtain important information and manage their tasks efficiently.…”

Section: Socio-instrumental Use Of Esm Work Stressorsmentioning

confidence: 99%

Investigating the Consequences of the Socio-Instrumental Use of Enterprise Social Media on Employee Work Efficiency: A Work-Stress Environment

Pitafi

et al. 2021

Front. Psychol.

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Enterprise social media (ESM) has been widely adopted by firms for employee work-related communication. However, it is still debatable how such usage benefits work stress and employee work efficiency. Applying the transactional theory of stress, this study examined the impact of resilience as a moderator on the link between work stressors and individual work efficiency. A total of 285 entries were used to analyze the proposed hypothesis, using structural equation modeling (SEM) technique and hierarchical regression analysis on SPSS 21.0 and AMOS 21.0 software. According to the findings, ESM use has a considerable impact on work stresses (challenge and hindrance). The findings also revealed that challenge stressors have a beneficial influence on employee work efficiency, while hindrance stressors have a negative impact on it. Furthermore, the results also indicated that resilience strengthens the positive relationship between challenge-stressed employees and work efficiency. However, the findings also revealed that resilience reduces the negative association between hindrance-stress and work efficiency. Finally, the author also explored the study's implications for theory and management.

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“…With the development of the research field, MOA theory has been widely applied not only in the field of consumer behavior but also in the study of consumers' shopping intention (Rashid et al, 2020). In terms of e-commerce, Shih et al (2013) predicted electronic word-of-mouth intentions through online forum users on the basis of the MOA framework and the relationship between constraint and dedication.…”

Section: Moa Theory and Participationmentioning

confidence: 99%

Impact of farmers’ participation in tourism on sustainable livelihood outcomes in border tourism areas

Xu¹,

Zuo

Law

et al. 2021

International Sociology

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Tourism, as a new way of industrial poverty alleviation, is of great significance to poverty reduction in border areas. This research takes the Sino–Vietnamese border tourism area as a case study and introduces a sustainable livelihood analysis framework. It collects questionnaire data from Napo County of Guangxi and uses structural equation modeling to analyze the behavioral intention of farmers still willing to participate in tourism after overcoming poverty. Results indicate that (1) participation motivation, participation opportunity, and participation ability had significant positive effects on farmers’ involvement level; (2) farmers’ economic, social, cultural, political, and environmental outcome perceptions had significant effects on their sustainable livelihood outcome perception; (3) farmers’ involvement level had a significant positive effect on their sustainable livelihood outcome perception; (4) the positive effect of the involvement level on behavioral intention failed to pass the significance test; and (5) farmers’ sustainable livelihood outcome perception had a significant positive impact on behavioral intention. Therefore, farmers’ involvement in poverty alleviation through tourism is a complex process of behavior and psychological perceptions.

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Examining the Role of Social Factors and Mooring Effects as Moderators on Consumers’ Shopping Intentions in Social Commerce Environments

Cited by 19 publications

References 76 publications

A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption

A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption

Investigating the Consequences of the Socio-Instrumental Use of Enterprise Social Media on Employee Work Efficiency: A Work-Stress Environment

Impact of farmers’ participation in tourism on sustainable livelihood outcomes in border tourism areas

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