Examining the relationships among trust, silence and organizational commitment

Abstract

Purpose – Previous studies examined the relationships between trust, organizational commitment and the unitary construct of silence. The authors believe that previous studies’ primary shortcoming is the lack of an understanding of the motives of employees in withholding work related issues when they have a lack of trust in their organization and supervisor and a lack of knowledge regarding the form of silence that impacts more organizational commitment. Therefore, the purpose of this paper is to investigate the impacts of trust in organization and trust in supervisor on acquiescent and defensive silence and examines the effects of acquiescent and defensive silence on organizational commitment. Design/methodology/approach – The study utilized structured equation modeling to analyze data from 753 highly skilled employees in South Korea. Findings – The findings revealed that trust in organization is associated with acquiescent silence; trust in supervisor is related with defensive silence and acquiescent silence demonstrated strong relationship with organizational commitment. Originality/value – This study is the first to explore the associations between trust in organization and acquiescent silence and the relationships between trust in supervisor and defensive silence. Moreover, our study reports the strong link between acquiescent silence and organizational commitment.

Entrepreneur’s paternalistic leadership style and creativity

“…These findings demonstrate that common method bias is not likely to be a significant problem in this study. Moreover, we tested common method bias with a single-factor measurement model by combining all items into a single factor (Dedahanov and Rhee, 2015;Rhee et al, 2014). The findings indicated a poor model fit: comparative fit index (CFI) ¼ 0.326; Tucker Lewis index (TLI) ¼ 0.294; goodness-of-fit index (GFI) ¼ 0.223; root mean square residual ¼ 0.444; and root mean square error of approximation (RMSEA) ¼ 0.171.…”

The Effects of Vocational High School Teachers’ Perceived Trust on Organizational Silence

“…Similarly, Fard & Karimi (2015) also find a significant and reverse relationship between organizational trust and organizational silence. Dedahanov & Rhee (2015) conclude that there is a relationship between organizational trust and acquiescent silence, and there is also a relationship between trust against supervision and defensive silence. They also find out that there is a strong relationship between acquiescent silence and organizational commitment.…”

Exploration of Silence's Motives Towards the Work Decisions: The Case of Jordanian Public and Private Schools

“…The existence of silence and the abstention of the employees to talk about the work issues leads to absence of the needed information or even providing incomplete information about work problems, thus the decision makers become unable to understand and identify them accurately (Marusich et al, 2016). Moreover, this problem could cause a decrease in the ability of the organization to detect the problems and diagnose them earlier or at the emerging of symptoms (Dedahanov & Rhee, 2015), therefore the inability to avoid or rid of them before they get aggravated, and the cost of disposal comes greater. More clearly, the silence towards the decisions prevents the decision makers from answering many of important questions like; what is the problem needed to be solved?…”