Examining the relationship between burnout and job satisfaction of flight crew

Abstract

Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.

Social, lifestyle, and health status characteristics as a proxy for occupational burnout identification: A network approach analysis

“…Existing studies analyzing characteristics of occupational burnout mainly used traditional statistical methods such as descriptive data analysis, regression models, analysis of variance (ANOVA), statistical testing, structural equation models, and so on (4)(5)(6)(7)(8)(9)(10). The limitation of such traditional statistical methodology is the incapability of capturing the relationship of high-dimensional features interacting with each other, which contributes to the complexity of occupational burnout.…”

Estrés en la aviación, un problema de salud ocupacional que requiere una adecuada gestión de recursos de la tripulación: una revisión narrativa

“…Algunos elementos estresores incluyen las condiciones ergonómicas vinculadas con la velocidad, la presión, el ruido, la carga cognitiva, el time stress, la fatiga, el jetlag, entre otros [16], [17]. En el campo de la aviación, muchos de los accidentes aéreos se deben en gran medida errores humanos [18], [19]. La referencia [20] señala que los accidentes aeronáuticos se deben principalmente a factores físicos, ambientales y humanos.…”