Examining the quality of work life: empirical testing indicators in the public organisation

Abstract

Purpose: The present study aimed to identify employees’ quality of work life indicators in public organisations and provide necessary context to improve system accountability and employees’ needs in organisations. Research methodology: To identify quality of work life indicators, authors studied theoretical research basics entirely and by considering elites’ ideas, identified main indicators by a descriptive – survey technique. Result: Based on research findings, 15 constituents were identified as work life quality indicators. Research results indicate undesired quality of work life among employees at public organisations. Of identified constituents, Safe and healthy working conditions and organisational conflict are the most important and job satisfaction and Pay/benefits are the lowest important factors. Limitations: The results only extend the understanding of the role of quality of work life in organisational effectiveness and have implications for human resource managers that may not be applicable for other positions. Contribution: The study results help organisations identify the elements that affect the QWL and help them plan to increase organisational effectiveness by increasing employee satisfaction and motivation.

First and second-generation commercial banks in Bangladesh: A comparative financial analysis

“…Bank management should be aware of employee turnover as it has a direct impact on bank customer service and overall profitability. A study conducted by Zahedy, Jafari, and Ramezan (2021) found that safe and healthy working conditions and organizational conflict are the most significant elements, whereas job satisfaction and pay/benefits are the least significant factors.…”

Tracking study of physical fitness evaluation indicators for children and adolescents aged 12-15 in China under the background of "integration of physical education"

“…In this study, we first analyzed the physical fitness assessment systems of children and adolescents in foreign countries in the past 20 years [6][7][8] to provide theoretical support for the screening of the testing index system. Secondly, after initially determining the testing indexes [9][10][11] and proving their validity through prediction tests, the study seeks the opinions of domestic and foreign experts related to physical fitness and health research as well as relevant practitioners who have been engaged in students' physical fitness and health testing for a long period of time. Finally, we designed and completed the "Screening Questionnaire on Physical Fitness Evaluation Indicator System for Children and Youth" [12][13][14] , which adopts Satty's 9-level scale method to categorize the survey contents into 5 levels, namely, absolutely important, very important, relatively important, a little important, and equally important, corresponding to the scores of 9, 7, 5, 3, and 1, respectively.…”

The Effect of Quality of Work Life, Job Satisfaction, and Job Commitment on Employee Performance Through Work Motivation in BPJS Employment Employees in the DKI Jakarta Region in 2023

“…Dimensions or indicators of Quality of Work Life are communication, problem solving, career development, employee involvement, a sense of pride in the institution, balanced compensation, safety of the work environment, a sense of job security, facilities obtained (Cascio, 2012). The quality of work life has been studied by many previous researchers including (Al Dalayeen, 2017), (Allam, 2019), (Suwandia & Tentama, 2020), (Agus, 2020), (Zahedi, Jafari, & Ramezan, 2021), and (Srivastava & Kanpur, 2014).…”