Examining the paracrisis online: The effects of message source, response strategies and social vigilantism on public responses

Roh, Soojin

doi:10.1016/j.pubrev.2017.03.004

Cited by 34 publications

(39 citation statements)

References 30 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Then, fictitious news articles that contain manipulation of different combination crisis response strategy and voluntary recall only response strategy used by the organization to manage the crisis will be created. The use of news article in this research is accordance to what have been implemented by the past study [55]- [34]- [28]- [32]. In addition research done by Coombs [25] found that, the news media, particularly newspapers are effective in creating an agenda setting effect for organizational image and reputation in which what is reported about the crisis by the newspapers can have a thoughtful effect on the organization's image and reputation.…”

Section: A Design Materials and Stimulussupporting

confidence: 81%

“…Hence, SCCT that develop by Coombs has been acknowledged by many researches as the guideline to choose crisis response strategy [32]- [33]- [34]- [35]. SCCT involves the relationships, variables and assumptions that need to be considered in choosing the suitable crisis response strategies to protect an organization's image and reputation [18].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Crisis responsibility has played as a function of detector in identifies the emerging of image and reputation damage in the organization [34]. Research done by Coombs [25] found that organization crisis responsibility that attribute by stakeholder during the crisis is directly related to the image and reputational threat.…”

Section: A Crisis Response Strategy As the Mediator Between Organizamentioning

confidence: 99%

“…The manipulation of the treatment can be checked by using pretest and pilot test prior to the experimental research. Furthermore, manipulation check is also will make certain on the operationalization of the variables tested are what the research intended thus respondents perceptions to the conditions to which they are exposed to will often be investigated [49] In this research, the manipulation of combination crisis response strategy will be tested using Kiambi and Shafer [34] technique of manipulation in which a pretest will be conducted with randomly 60 selected respondents and the stimuli articles and manipulation checks articles will be distributed to them. Every respondent then will answer a series of items to evaluate whether they realize or not the crisis response strategy used by the organization using 7point Likert scale ranging from 1 (strongly disagree to 7 strongly agree).…”

Section: B Content Validationmentioning

confidence: 99%

“…main interest in this research in which it will be manipulated in order to see how the Halal food consumer evaluates the effectiveness of each crisis response strategy provided by the organization in order to identify the best crisis response strategy preferred by the Halal food consumer. The manipulation of crisis response strategy has been widely used by many past scholars in order to evaluate the effectiveness of the crisis response strategy adopted [32]- [34]- [60]. Therefore, crisis response strategy that will be used in this research are i) voluntary recall + Diminish/Reducing offensiveness crisis response strategy; ii) voluntary recall + Rebuilt/Redress crisis response strategy; and iii) voluntary recall + Bolstering crisis response strategy.…”

Section: International Conference On Recents Advancements In Engineermentioning

confidence: 99%

See 4 more Smart Citations

An Experimental Designs For The Impact Of Attributed Organization Crisis Responsibility On Halal Organization Image As Mediated By Crisis Response Strategy

Rosli¹,

Bidin²,

Omar³

et al. 2019

IJEAT

View full text Add to dashboard Cite

In Malaysia, food crises related with Halal issues is becoming an imperative issue among Halal consumer with organizations facing crisis that have been suspected to sell NonHalal food products. This type of crisis has the potential to damage the organization image. Therefore, the adoption of appropriate crisis response strategy is needed in order to manage this outcome. In crisis communication field, experimental designs start to be adopted by many of researchers thus shift away from using the case studies. This phenomena occur due to the experimental research provides more understanding on the relationship and consequences of the crisis stimuli. Therefore, this research develop an experimental designs that using 3x3 between subjects factorial design, utilizing survey questionnaires as the instrument in order to investigate the crisis response strategies that most successfully accommodate the level of organization crisis responsibility perceived by the halal food consumer that will impact the organization image. In this research crisis response strategy will mediated the relationship between the organization crisis responsibility and organization image

show abstract

Section: A Design Materials and Stimulussupporting

confidence: 81%

Section: Literature Reviewmentioning

confidence: 99%

Section: A Crisis Response Strategy As the Mediator Between Organizamentioning

confidence: 99%

Section: B Content Validationmentioning

confidence: 99%

Section: International Conference On Recents Advancements In Engineermentioning

confidence: 99%

See 3 more Smart Citations

An Experimental Designs For The Impact Of Attributed Organization Crisis Responsibility On Halal Organization Image As Mediated By Crisis Response Strategy

Rosli¹,

Bidin²,

Omar³

et al. 2019

IJEAT

View full text Add to dashboard Cite

show abstract

How do strategic leaders engage with social media? A theoretical framework for research and practice

Heavey

Şimşek

Kyprianou

et al. 2020

Strategic Management Journal

View full text Add to dashboard Cite

Research summarySocial media is a powerful medium for examining strategic leaders' novel interactions and influence within and outside the firm. But, while studies on social media are popping up like kettle corn across disciplines, no conceptual framework for organizing, guiding, and inspiring research on social media engagement among strategic leaders has yet appeared. Toward this end, we first clarify the construct and develop a typological conceptualization of strategic leaders' social media engagement behaviors. Next, we introduce a theoretical framework and corresponding propositions for explaining the variations, mechanisms, and consequences of social media engagements. We conclude with implications for future research, including data collection and measurement.Managerial summaryWith the growing proliferation of social media platforms, today's executives are faced with a vast array of choices about how to use social media to engage with diverse stakeholders and online communities. Although avoidance continues to be a preference for many executives, the scale and scope of social media platforms offer executives unprecedented opportunities—as well as risks—to engage stakeholders. We develop and illustrate a framework of six archetypal engagement behaviors through which executives may leverage social media to reach, communicate, and interact with stakeholders in developing and executing strategy—for both good and ill. We then discuss the implications of these alternative playbooks for executive decision‐making and firm outcomes.

show abstract

How the sender’s positioning and the target’s CSR record influence the effectiveness of scapegoating crisis communications

Antonetti

Baghi

2021

Mark Lett

View full text Add to dashboard Cite

Examining the paracrisis online: The effects of message source, response strategies and social vigilantism on public responses

Cited by 34 publications

References 30 publications

An Experimental Designs For The Impact Of Attributed Organization Crisis Responsibility On Halal Organization Image As Mediated By Crisis Response Strategy

An Experimental Designs For The Impact Of Attributed Organization Crisis Responsibility On Halal Organization Image As Mediated By Crisis Response Strategy

How do strategic leaders engage with social media? A theoretical framework for research and practice

How the sender’s positioning and the target’s CSR record influence the effectiveness of scapegoating crisis communications

Contact Info

Product

Resources

About