Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and Even Flow (TSEF) perspective

Devaraj, Sarv; Ow, Terence T.; Kohli, Rajiv

doi:10.1016/j.jom.2013.03.001

Cited by 131 publications

(144 citation statements)

References 43 publications

(39 reference statements)

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“…A long tradition of clinical orientation in the development of hospital IT portfolios have led to fragmented systems, support functions and regulations, which makes information exchange across departments difficult, even within the same hospital. This is of concern to hospital administrators as workflows that are more efficient can save costs, enhance efficient use of scarce hospital resources (e.g., radiology), lead to more effective diagnosis and treatment of patients, and reduce patient waiting time [15].…”

Section: Digital Infrastructures and Lightweight Itmentioning

confidence: 99%

Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation

Øvrelid

Sanner

Siebenherz³

2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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Section: Digital Infrastructures and Lightweight Itmentioning

confidence: 99%

Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation

Øvrelid

Sanner

Siebenherz³

2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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“…Earlier, some researchers noted that IT alone does not have significant effect on firm's performance (Devaraj, Ow, & Kohli, 2013;Mahmood & Soon, 1991;Shaker & Covin, 1993). In addition, Swafford et al (2008) examined the effect of IT integration on overall business performance through supply chain flexibility and supply chain agility.…”

Section: It Integration and Market Performancementioning

confidence: 99%

The Effect of IT Integration on Supply Chain Agility Towards Market Performance (A Proposed Study)

2017

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Aim/PurposeAn important objective of any firm is escalation of its performance and the achievement of competitive advantages. Supply chain agility plays a prominent role to enhance the level of firm's performance. Moreover, information technology (IT) plays a foundational role in supply chain management practices. Hence, this study proposes the relationship between IT integration as the competency of IT and firm's market performance both directly and through mediating role of supply chain agility. Background Many studies have been done to date on the impact of supply chain agility on overall firm's performance. However, the effect of an agile supply chain on firm's market performance per se needs to be studied. Furthermore, there is a gap in the literature about the effect of IT competency such as IT integration on firm's market performance both directly and through mediating role of supply chain agility. Recommendation for ResearchersThe first direction this study gives to researchers is to consider the different factors which have significant effect on the agility of supply chain, particularly the IT related ones. The second direction is about the study on the effect of IT competencies and supply chain agility on each category of firm's performance separately instead of considering it as a one construct. Impact on Society Although this is a conceptual study, it can highlight the importance of IT competency not only in our daily life, but also in our businesses and industries. Future ResearchThis study only proposes some relationships based on theory and literature. Future researchers can test these proposed relationships in different contexts and IT Integration and Supply Chain Agility on Market Performance (A Proposed Study) 100 compare the results. Furthermore, this study proposes the relationships for large manufacturing sector in developing countries. The model could be tested for SMEs as well. In addition, the proposed theoretical model in this study might be tested in both developing as well as developed countries to compare the results which will be contributed to the body of knowledge.

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“…A paper written by [22] analyzed data from 567 U.S. hospitals, showing that IT is associated with swift and even patient flow, which in turn is associated with improved revenues. Interestingly, the results show that the improvement in financial performance is not at the expense of quality because they find similar effects of IT and patient flow in improvements in the quality of patient care.…”

Section: IImentioning

confidence: 99%

IT self-service applications in polyclinics: a model for the improvement of the patient-treatment process

2016

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Information technology has become essential in supporting growth and sustainability of many types of organizations, including healthcare organizations. These organizations can improve its processes and patient flow. However, IT in the hospital sector can be considered underdeveloped when compared to other sectors. For this reason, an analysis of the healthcare system is useful, mainly with the goal of minimizing the cost of healthcare and maximizing the quality of the patient"s processes. In this paper, our aim was to present a framework showing the applicability of IT self-servicing app in patient"s treatment. The framework is structured by five types of selfservicing IT apps and eight patient"s processes steps, settled in a Polyclinic Cardiology. Our results affirm that self-servicing IT apps are applicable both for medical staff and for the patient"s satisfaction and treatment, from the "information help desk" step to the "patient check-out". Our work could contribute for implementations and suggestions in future research. In fact, in a increasingly digitalized world, the healthcare sector has a great growth and improvement potential to receive thanks to IT.

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Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and Even Flow (TSEF) perspective

Cited by 131 publications

References 43 publications

Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation

Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation

The Effect of IT Integration on Supply Chain Agility Towards Market Performance (A Proposed Study)

IT self-service applications in polyclinics: a model for the improvement of the patient-treatment process

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