Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees

Shukla, Abhishek; Srivastava, Rajeev

doi:10.1080/23311975.2016.1201905

Cited by 32 publications

(37 citation statements)

References 74 publications

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“…Men have better response to stress and coping than women and Baruch reported women are more prone to stressors than men (Baruch et al, 2003). Women experience higher levels of occupational stress than men (Shukla & Srivastava, 2016;Nam et al, 2018;Hipp et al, 2015). Women have 40% higher stress than men (American Psychological Association (APA), 2010).…”

Section: Gender and Stressmentioning

confidence: 99%

“…Literature reveals that older or more experienced employees record lower levels of stress as compared to younger and less experienced once. The ability to handle stress associated with job and organization was found to increase with age (experience) (Ang et al, 2016;Shukla & Srivastava, 2016). Employees who are less than 40 years old experience the highest levels of stress (Faraji et al, 2019).…”

Section: Age and Stressmentioning

confidence: 99%

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Individual Differences in Experiencing Occupational Stress—A Case Study on Nurses of Tamale Teaching Hospital (TTH)

Osei-Mireku¹,

Wang²,

Lartey³

et al. 2020

OJBM

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The concept of stress has been a long and lingering topic of research for ages. Stress in nurses in particular is no exception. Occupational stress is the threats of a job that workers face in the line of duty. However, one cannot separate the stress that already exists in their individual lives from those they face in line of duty. It is, therefore, undoubtedly possible that the level of occupational stress recorded may not be solely occupational problems. This paper seeks to find out the level of stress in nurses of TTH and whether individual differences affect the stress levels of nurses taking gender, age and marital status into consideration. The study used the Wieman Occupational stress scale to measure stress level; t-test, One-Way and Three-Way ANOVA were used to determine the relationship between individual differences and levels of stress. Per the study, TTH records a mean score of 43.47 and an individual average score of 2.88 thus, 29% above normal stress level (baseline score: 33.75, 2.25 WOSS) indicating a generally high stress level among the nurses. A sample size of 452 revealed that there is a significant association between stress and gender (p = 0.041) and male nurses were more stressed than female nurses. There was also a significant association between age and level of stress (p = 0.00), where younger nurses (20-30 years) were more stressed than older nurses (30-40 years and above 40 years). However, no significant association was found between marital status and occupational stress. Although combined together, these three variables do not affect stress, the results for individual variables report the need for management and researchers to integrate individual differences when investigating or managing occupational stress.

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Section: Gender and Stressmentioning

confidence: 99%

Section: Age and Stressmentioning

confidence: 99%

Individual Differences in Experiencing Occupational Stress—A Case Study on Nurses of Tamale Teaching Hospital (TTH)

Osei-Mireku¹,

Wang²,

Lartey³

et al. 2020

OJBM

View full text Add to dashboard Cite

show abstract

“…Emotional intelligence (EI) is the capacity for recognizing one's personal feelings and those of others (MacCann et al, 2020) to remain committed to work. The study of emotions has garnered interest from organizational behavioral researchers to explore how emotional states help employees achieve positive organizational outcomes (Kim, 2020;Shukla & Srivastava, 2016). Therefore, the current paper aims to examine whether emotional intelligence has a surrogate effect in the above-generated argument.…”

Section: Introductionmentioning

confidence: 99%

Abusive leadership and employee commitment nexus: Conservation of resources theory perspective

Jabbar

Saleem

Malik

et al. 2020

Cogent Business & Management

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“…Profesi seorang akuntan publik memegang peranan sosial yang sangat penting untuk memberikan pelayanan jasa kepada masyarakat. Peran tersebut berhubungan dengan tugas dan tanggung jawab yang diemban oleh akuntan publik (Shukla & Srivastava, 2016). Tugas dari seorang akuntan publik adalah memeriksa, mereviu dan memberikan opini mengenai kualitas dari laporan keuangan atas suatu entitas, berdasarkan standar yang telah ditentukan oleh Ikatan Akuntasi Indonesia (Dikdik, 2008).…”

Section: Pendahuluanunclassified

Kecerdasan Emosional Memoderasi Pengaruh Tekanan Peran terhadap Kejenuhan Kerja Auditor Pada KAP Provinsi Bali

Antari

Suardana

2021

E-Jurnal Akuntansi

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The purpose of this study is to analyze emotional intelligence moderating the influence of role pressure on the saturation of auditor performance in Bali Provincial Public Accountant Firm. This research was conducted in all Public Accountant Firm offices in Bali Province as many as nine offices in the Bali Region in 2019 by making 48 auditors as samples with the saturated sample method. Data collection is done by distributing questionnaires, tested through regression analysis moderation techniques. Based on the results of the analysis, the role pressure variable has a significant positive effect on the saturation of the auditor's performance at Public Accountant Firm in Bali Province. Emotional intelligence moderates the influence of role pressure significantly positive effect on the saturation of the auditor's performance on Public Accountant Firm in the province of Bali. Keywords: Role Pressure; Emotional Intelligence; Work Saturation.

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Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees

Cited by 32 publications

References 74 publications

Individual Differences in Experiencing Occupational Stress—A Case Study on Nurses of Tamale Teaching Hospital (TTH)

Individual Differences in Experiencing Occupational Stress—A Case Study on Nurses of Tamale Teaching Hospital (TTH)

Abusive leadership and employee commitment nexus: Conservation of resources theory perspective

Kecerdasan Emosional Memoderasi Pengaruh Tekanan Peran terhadap Kejenuhan Kerja Auditor Pada KAP Provinsi Bali

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