Abstract:Decision-making is a complex process that significantly impacts an organization's success. In order to enhance the effectiveness of decision-making, organizations need to consider multiple perspectives, expertise, and experiences. Artificial Intelligence (AI) has received considerable attention from Information Systems (IS) research. Drawing from the General Systems Theory (GST), this qualitative study aims to examine the interplay between AI and decision-making and to identify the barriers and enablers of AI … Show more
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