Examining Self-Disclosure on Social Networking Sites: A Flow Theory and Privacy Perspective

Ampong, George Oppong Appiagyei; Mensah, Aseda; Adu, Adolph Sedem Yaw; Addae, John Agyekum; Omoregie, Osaretin Kayode; Ofori, Kwame Simpe

doi:10.3390/bs8060058

Cited by 40 publications

(34 citation statements)

References 81 publications

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“…However, this privacy regulation is only implemented between social networking site platforms and the user. Users must weigh the costs and benefits felt from selfdisclosure, as well as perceived costs including loss of privacy that may have some adverse effects in the digital and physical world (Ampong, et al 2018). So it takes a policy from the user to control what you want disclosed.…”

Section: Literature Review Communication Privacy Management (Cpm)mentioning

confidence: 99%

“…According to Bazaroya & Choi "public selfdisclosure on SNS is not in accordance with the classic understanding of selfdisclosure, because its behavior is limited to a closed interaction system, and most of its interactions are dyadic (two-way communication)" (Bazaroya & Choi, 2014, p. 637). Jiang, Bazorva & Hancock (2011, 2013 say that this dyadic model moves from offline disclosure to online dyadic interactions (in Ampong et al, 2018). Ampong et al, (2018) stated in the Journal of "Examining Self-Disclosure on Social Networking Sites: A Flow Theory and Privacy Perspective" that researchers have observed if people are still more open on platforms such as SNS, where there is a sense of anonymity and freedom to express oneself, which may not be expressed in direct or face-to-face conversation.…”

Section: Self-disclosure On Social Networking Sites (Public Self-discmentioning

confidence: 99%

“…Jiang, Bazorva & Hancock (2011, 2013 say that this dyadic model moves from offline disclosure to online dyadic interactions (in Ampong et al, 2018). Ampong et al, (2018) stated in the Journal of "Examining Self-Disclosure on Social Networking Sites: A Flow Theory and Privacy Perspective" that researchers have observed if people are still more open on platforms such as SNS, where there is a sense of anonymity and freedom to express oneself, which may not be expressed in direct or face-to-face conversation. The reason someone does self-disclosure on SNS (public self-disclosure) is to maintain social ties, build social capital through new connections, seek feedback, to maintain social relationships, and as entertainment (Ampong et al, 2018 ).…”

Section: Self-disclosure On Social Networking Sites (Public Self-discmentioning

confidence: 99%

“…There are factors that cause someone to do public self-disclosure on various social networking sites. In this study, researchers adapted the indicators regarding the factors causing SNS users in performing public self-disclosure owned by Ampong et al (2018). It's just one of the factors namely Focused Attention contained in the journal Ampong et al not used as an indicator.…”

Section: Factors Causing Public Self-disclosurementioning

confidence: 99%

“…Users who share their personal identities or daily activities on SNS are referred to as someone who is doing public self-disclosure. The purpose of users doing public self-disclosure is to maintain social ties, build social capital through new connections, seek feedback, to maintain social relationships, and as entertainment (Ampong et al, 2018). Basically, the activities shared by users on SNS are very diverse and broad because of the freedom given by SNS.…”

Section: Introductionmentioning

confidence: 99%

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Factors of Public Self-Disclosure Via Instagram Stories

Purmiasa¹,

Yoanita²,

Budiana³

2020

Proceedings of the 2nd International Media Conference 2019 (IMC 2019)

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Openness is an important factor in relationship maintenance. However, excessive self-disclosure can jeopardize the privacy or security of one's own identity. Therefore, we need to manage the boundaries between private or public information. This privacy management explained by Sandra Petronio in the Communication Privacy Management Theory (CPM). Before the rise of social media, someone usually conveys private information face to face to others who have personal closeness. Yet, social media changes the old manner. Nowadays, someone could share their personal stories (public self-disclosure) to people they haven't know well. This research was conducted to determine the factors that cause Instagram stories users in five largest cities in Indonesia doing public selfdisclosure. Researchers used seven indicators of CPM theory namely: perceived control, privacy awareness, privacy concern, privacy invasion experience, privacy risk, interaction, and tie strength, adapted from Ampong et al. The result shows that users of Instagram stories in Indonesia strongly consider privacy concern factor. However, users do not consider privacy invasion experience factor too much. In addition, researchers found that gender and educational background showed differences of consideration among respondents. Overall, this research shows that Instagram stories users in Indonesia have been managing their personal information according to CPM theory.

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Section: Literature Review Communication Privacy Management (Cpm)mentioning

confidence: 99%

Section: Self-disclosure On Social Networking Sites (Public Self-discmentioning

confidence: 99%

Section: Self-disclosure On Social Networking Sites (Public Self-discmentioning

confidence: 99%

Section: Factors Causing Public Self-disclosurementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Factors of Public Self-Disclosure Via Instagram Stories

Purmiasa¹,

Yoanita²,

Budiana³

2020

Proceedings of the 2nd International Media Conference 2019 (IMC 2019)

View full text Add to dashboard Cite

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How brand self‐disclosure helps brands create intimacy with customers: The role of information valence and anthropomorphism

Huaman-Ramirez

Lunardo

Vásquez‐Parraga

2021

Psychology and Marketing

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Although the notion of self-disclosure has received wide attention since the new millennium, most studies on this topic focus on consumer disclosure, leaving unexamined if brands could benefit from self-disclosure. Therefore, the question remains unanswered if the positive effects of brand self-disclosure on important relational and transactional variables observed in other contexts than consumer-brand relationships would be observed if self-disclosure was made by brands. This study addresses this question, specifically discussing if brand self-disclosure can enhance brand trust and willingness-to-buy (WTB) through the mediating effect of brand intimacy. Results from two scenario-based experiments indicate that engaging in self-disclosure-that is, disclosing some information that was kept unknown so far-helps brands create intimacy and trust with consumers, leading these individuals to exhibit higher WTB. Further, results show that all selfdisclosures are not equal, and it is when the brand engages in the disclosure of positive (vs. negative) information that consumers perceive more brand intimacy, and this even more when such information is disclosed in an anthropomorphic manner. These findings thus provide consistent empirical evidence showing that brand self-disclosure-if providing positive information in an anthropomorphic manner-can serve as a critical tool for brands in their relationships with customers.brand anthropomorphism, brand intimacy, brand self-disclosure, brand trust, willingness-to-buy (WTB) | INTRODUCTIONBrands have more than ever started sharing information that was previously not released to consumers. One particular type of such information pertains to the way products are made or what raw materials comprise them. This trend is particularly salient in the food service industry, with, for instance, McDonald's having revealed in the United States in 2014 how they make their French fries and nuggets. In 2015 in France, Ferrero divulged how they manufacture their Nutella products.Restaurants also have shared information about recipes and ingredients of dishes. For example, in the United States, in New Haven, Trinity Bar & Restaurant shared its butternut squash soup recipe and, in Wilmington, Goat Restaurant shared its mushroom soup recipe. Considering that it is not common for consumers to receive such information from brands about how their products are made, this deliberate brand self-disclosureor the act of revealing product information about the production process, which is usually kept private (Collins & Miller, 1994)-of such information might influence consumer perceptions and eventually consumer-brand relationships.

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