Examining Communication Challenges During Internationalization Processes in Uzbek Organizations

Abstract

The overarching purpose of this study is to provide theoretical and practical insights to potential investors considering investments in various business sectors in Uzbekistan, an emerging economy that has been sparsely explored from a business and management perspective. Applying a case study approach, this study presents empirical evidence from semi-structured interviews with managers having considerable experience in internationalization processes in four organizations in Uzbekistan. The study focuses on processes of organizational communication, leadership, and culture, particularly in organizations aiming to internationalize their operations. The findings offer practical suggestions for organizations considering internationalization as a business strategy. To achieve optimal performance in internationalization, organizations must establish an effective communication environment and understand the importance of leadership styles and the cultural facets of the organization. Furthermore, to enhance their internationalization process, organizations in developing economies, such as Uzbekistan, could utilize the techniques employed by international companies as a platform for training.