Examining Change Within Interlibrary Loan

McHone-Chase, Sarah

doi:10.1080/1072303x.2010.492003

Cited by 9 publications

(5 citation statements)

References 13 publications

(7 reference statements)

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“…The common conclusions include the importance of speed and convenience, and preference for desktop access (Connaway and Dickey, 2010). McHone-Chase (2010) presents a historical perspective through a review of literature from 1995 to 2009 on how technology has changed user expectations and driven change in ILL. She found ILL has been extensively affected by technology and is struggling to keep up with user expectations for service. ILL requests are increasing due to a combination of libraries purchasing less, and users' ability to find more content through databases.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The study notes some common conclusions about changed user behavior, including the importance of speed and convenience, and preference for desktop access to scholarly content (OCLC Research, 2010). McHone-Chase (McHone-Chase, 2010) presents a historical perspective through a review of literature from 1995 to 2009, on how technology has changed user expectations and driven change in interlibrary loan. She found ILL has been extensively affected by technology and is struggling to keep up with user expectations for service.…”

Section: Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

Looking at resource sharing costs

Leon

Kress

2012

Interlending &Amp; Document Supply

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Purpose -This paper is the result of a small cost study of resource sharing services in 23 North American libraries. Trends that have affected resource sharing costs since the last comprehensive study are discussed. Design/methodology approach -Selected libraries were approached for this phase of study. A pilot phase helped to clarify the cost and service definitions while revising the database which served as the data collection instrument. Findings -Immediate access to electronic items at point of use has resulted in user demand for faster turnaround for physical materials. This in turn has led to increased costs for ILL technology and shipping. Costs have decreased but continue to show a noticeable disparity between higher ILL Borrowing mean costs compared to ILL Lending. The data also clearly supports the perception that patron initiated Circ to Circ module transactions are lower than ILL. Originality/value -Libraries have been using cost data that is almost ten years old. While this study is small, the data provides an updated benchmark to assist libraries in making effective decisions regarding resource sharing. The study illustrates a range of costs which reinforce the need for libraries to investigate their own average costs for optimal decisions.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Looking at resource sharing costs

Leon

Kress

2012

Interlending &Amp; Document Supply

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“…Concerning the evolution of ILL services, she writes that the transition from a "negative service" to an "essential function" is because "of the amplified importance that libraries have placed on the model of access over ownership" (p. 202). She synthesizes various perspectives on the issue, one of which suggests that ILL's role will move from a public service in processing and providing requested items to perhaps a more collection development focused role, as monitors of what materials are being used at any given time (p. 203) (McHone-Chase, 2010).…”

Section: Literature Reviewmentioning

confidence: 99%

The effect of transactional access/pay per view implementation on interlibrary loan: the case of Murray State University

Weir

Ireland

2011

Interlending &Amp; Document Supply

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Purpose -This paper aims to describe the development of one transactional access/pay-per-view model and its current and anticipated impact on ILL at one US university. Design/methodology/approach -The services at Murray State University (MSU) are described and the impact of one year of PPV implementation assessed. Some general implications are explored. Findings -It found that PPV has not yet had a correlative impact on ILL at MSU but this is likely to change as PPV expands. Originality/value -The paper shows this to be one of a number of empirical studies which are valuable in assessing the impact of PPV as an alternative to the conventional ILL supply of articles.

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“…Furthermore, changes in scholarly publishing, information discovery, and library service models have the potential to influence the pattern of requests handled by ILL departments. Over the past two decades, libraries have adapted to numerous scenarios that had the potential to dramatically alter ILL workflow, including the transition from print to electronic resources, massive journal cancellations in response to budget constraints, the implementation of discovery systems, and the adoption of pay-perview (PPV) services [1,2]. Despite concerns that these changes would have major repercussions for ILL departments, a review of the literature indicated that these fears did not materialize.…”

Section: Introductionmentioning

confidence: 99%

Borrowing trouble? The impact of a systematic review service on interlibrary loan borrowing in an academic health sciences library

Jarvis

Gregory

Mortensen-Hayes

et al. 2021

jmla

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Background: With the mandate to review all available literature in the study’s inclusion parameters, systematic review projects are likely to require full-text access to a significant number of articles that are not available in a library’s collection, thereby necessitating ordering content via interlibrary loan (ILL). The aim of this study is to understand what effect a systematic review service has on the copyright royalty fees accompanying ILL requests at an academic health sciences library.Case Presentation: The library created a custom report using ILLiad data to look specifically at 2018 ILL borrowing requests that were known to be part of systematic reviews. This subset of borrowing activity was then analyzed to determine its impact on the library’s copyright royalty expenditures for the year. In 2018, copyright eligible borrowing requests that were known to be part of systematic reviews represented only approximately 5% of total filled requests that involved copyright eligible borrowing. However, these systematic review requests directly or indirectly caused approximately 10% of all the Spencer S. Eccles Library copyright royalty expenditures for 2018 requests.Conclusion: Based on the sample data set, the library’s copyright royalty expenditures did increase, but the overall financial impact was modest.

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Examining Change Within Interlibrary Loan

Cited by 9 publications

References 13 publications

Looking at resource sharing costs

Looking at resource sharing costs

The effect of transactional access/pay per view implementation on interlibrary loan: the case of Murray State University

Borrowing trouble? The impact of a systematic review service on interlibrary loan borrowing in an academic health sciences library

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