“…Instead of scheduling and logistics, the student affairs professional must be familiar with technology, instructional design, and online learning. Even with support from IT professionals, a learning designer, or an outside software company, OTR professionals will likely need some knowledge of the software platform; of the technology and processes involved in creating audio, graphics, video, screencasting, and more; and of digital accessibility (Jacklin & Robinson, 2013). Online orientation programs also generally offer fewer opportunities for peer connection than in-person programs.…”