Evidence from Virtual Social Work Practice

Waldman, Julia; Rafferty, Jackie

doi:10.1300/j394v03n03_10

Cited by 6 publications

(2 citation statements)

References 5 publications

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“…Additionally, digital exclusion cannot be separated from more general social exclusion patterns, as both reinforce each other, as this paper has argued. As we begin to see the growth of social work services online (Waldman and Rafferty, 2006), these issues will become increasingly in the forefront of social work's everyday practice.…”

Section: Conclusion: Implications For Social Workmentioning

confidence: 99%

Social Work and the Changing Face of the Digital Divide

Steyaert

Gould

2009

British Journal of Social Work

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is professor in the Netherlands (Fontys) and UK (University of Southampton). Research interests are technology and quality of life (digital divide, internet and loneliness, assistive technology, accessibility), information management in social services (client index systems) and active citizenship. He has published widely on the application of technology in human services as well as on the dynamics between technology and social quality of society. Nick Gould is professor of social work at the University of Bath, UK. He has researched and published widely in the fields of professional learning, social informatics, mental health and evidence-based practice.Correspondence to Professor Jan Steyaert, Fontys University of Applied Sciences, Department of Social Studies, PO Box 347, 5600 AH Eindhoven, The Netherlands. E-mail: j.steyaert@fontys.nl SummaryIn this article, the concept of digital divide and its relation to social exclusion is analysed. After describing the several facets of the digital divide, the question is asked whether the divide is widening or narrowing? The definition of digital divide is reconsidered and the article argues that access to the technology alone is but a very rudimentary indicator of actually making use of digital opportunities. This is expanded in the section on risks arising from digital exclusion. Finally, implications of this approach of the digital divide for social work and social care are considered.

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Section: Conclusion: Implications For Social Workmentioning

confidence: 99%

Social Work and the Changing Face of the Digital Divide

Steyaert

Gould

2009

British Journal of Social Work

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“…In Hong Kong, the Social Welfare Department (SWD) has supported NGOs to pilot their online youth projects serving youth at risk of social exclusion (SWD, 2011). Finally, there are increasingly more peer-reviewed research articles exploring the use of ICT in a variety of youth service settings (Szekely & Nagy, 2011; Waldman & Rafferty, 2006).…”

Section: Introductionmentioning

confidence: 99%

ICT-supported social work interventions with youth: A critical review

Chan

2016

Journal of Social Work

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In youth social work, the trend of using various forms of information and communication technology (ICT) is increasing. However, evidence showing in what ways ICT has enhanced intervention effectiveness is loosely organized. This study conducted a systematic review of ICT-supported social work interventions with youth, targeting peer-reviewed articles in 64 social work journals published between 2000 and 2014. The included studies (N ¼ 13) were analysed with particular reference to their level of evidence, internal validity and approach to evaluating the role of ICT. Findings: All the included studies presented positive outcomes: 54% of them provided level-I evidence (RCTs), 15% provided level-II evidence (case-control trials without randomization) and 31% provided level-III evidence (case reports). All of them were of 'good' or 'fair' quality in terms of their internal validity. However, there were only three studies which could provide direct evidence indicating that interventions using ICT were more effective than interventions without using ICT. Most of the remainder provided indirect evidence suggesting that the use of ICT might be associated with positive intervention outcomes. Applications: These studies provide useful insights that help advance social work knowledge. Yet there is room for improvement in the conceptualization of ICT, and in research designs for evaluating the role of ICT.

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Clinical Social Work Practice and Technology: Personal, Practical, Regulatory, and Ethical Considerations for the Twenty-First Century

Dombo

Kays²,

Weller³

2014

Social Work in Health Care

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The world that social work exists in is no longer defined by traditional physical settings and boundaries, such as schools, agencies, or even offices. With the advent of the Internet and digital communications, social work now exists in a far more complex reality, with clients and social workers engaging across multiple platforms, and sometimes even unintentionally and without one another's awareness. The implications of this can be ethical, practical, regulatory, and personal. This article explores these areas of concern and suggests strategies professionals can use to navigate these complex issues related to technology and clinical practice.

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Evidence from Virtual Social Work Practice

Cited by 6 publications

References 5 publications

Social Work and the Changing Face of the Digital Divide

Social Work and the Changing Face of the Digital Divide

ICT-supported social work interventions with youth: A critical review

Clinical Social Work Practice and Technology: Personal, Practical, Regulatory, and Ethical Considerations for the Twenty-First Century

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