2017
DOI: 10.1002/pfi.21727
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Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale

Abstract: Likert‐type scales are often used in survey instruments, and practitioners and researchers need to clearly understand the appropriate use of a midpoint in these scales. The authors of this article explore research studies from various disciplines to indicate that there are circumstances when a midpoint should be included and others where it should not. They provide tables, summarizing the benefits and problems in each case as well as evidence‐based strategies to employ.

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Cited by 448 publications
(287 citation statements)
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References 24 publications
(35 reference statements)
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“…This expression of support seems, however, to contradict the idea held by a substantial part of the population that sea turtles will never be extinct. It is also worth noting here that the use of a Likert scale with a mid‐point could have made our research potentially more vulnerable to social desirability bias, by allowing those who were not keen to express their actual views to choose a neutral option (Chyung, Roberts, Swanson, & Hankinson, ).…”
Section: Discussionmentioning
confidence: 99%
“…This expression of support seems, however, to contradict the idea held by a substantial part of the population that sea turtles will never be extinct. It is also worth noting here that the use of a Likert scale with a mid‐point could have made our research potentially more vulnerable to social desirability bias, by allowing those who were not keen to express their actual views to choose a neutral option (Chyung, Roberts, Swanson, & Hankinson, ).…”
Section: Discussionmentioning
confidence: 99%
“…There have been many studies conducted on these topics, and teams of researchers from the Organizational Performance and Workplace Learning department at Boise State University have been reviewing research articles and formulating evidence‐based recommendations for developing structured survey questionnaires. For example, see Chyung, Roberts, Swanson, and Hankinson () on the topic of using a midpoint on the Likert scale. The authors’ extensive literature review led them to develop a set of evidence‐based recommendations and corresponding strategies on including or excluding a midpoint.…”
Section: Introductionmentioning
confidence: 99%
“…For example, this study uses a six-point Likert-type scale without a midpoint, and Chyung et al [78] have reported that studies using six-point scales without a midpoint do not affect PCA factor loadings as a validity measure, nor Cronbach's alpha as a reliability measure, indicating that these studies did produce results that met the normality assumption when compared to studies using four-and five-point scales. However, there may be a possibility that respondents use the scale categories interchangeably [78], so that scales with more response categories are more reliable [63]. Also, obtaining unique farm elevations based on geocoded addresses was problematic, since some farmers did not report unique farm addresses, but rather reported similar farm locations.…”
Section: Limitationsmentioning
confidence: 89%