"Everyone Is Talking about It!"

Koeman, Lisa; Kalnikaitė, Vaiva; Rogers, Yvonne

doi:10.1145/2702123.2702263

Cited by 75 publications

(30 citation statements)

References 20 publications

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“…It is well acknowledged that HCI research has a significant role to play in understanding how digital technology can facilitate and support new forms of civic engagement. Over the last five years, we have seen a wealth of work where technology has been used as a means for collecting community opinion [28,45] to support community activists and community organisations to gather data [47] and facilitate discussion around political decision making [11].…”

Section: Introductionmentioning

confidence: 99%

Reflections on Deploying Distributed Consultation Technologies with Community Organisations

Johnson

Vines

Taylor

et al. 2016

Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

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In recent years there has been an increased focus upon developing platforms for community decision-making, and an awareness of the importance of handing over civic platforms to community organisations to oversee the process of decision-making at a local level. In this paper, we detail fieldwork from working with two community organisations who used our distributed situated devices as part of consultation processes. We focus on some of the mundane and often-untold aspects of this type of work: how questions for consultations were formed, how locations for devices were determined, and the ways in which the data collected fed into decision-making processes. We highlight a number of challenges for HCI and civic technology research going forward, related to the role of the researcher, the messiness of decision making in communities, and the ability of community organisations to influence how citizens participate in democratic processes.

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Section: Introductionmentioning

confidence: 99%

Reflections on Deploying Distributed Consultation Technologies with Community Organisations

Johnson

Vines

Taylor

et al. 2016

Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

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“…Examples of work in this space concerns itself with improving citizen involvement in consultation [28] and decision making [26], expressing matters of local concern [45], or to support the formation of communities and publics around specific topics [12,30] as well as citizen activism [1,35]. These projects demonstrate the ways in which digital tools, configured in various ways, can quickly engage citizens in-situ to collect their opinion and capture their experience, in turn creating data for use as part of social advocacy or civic decision making.…”

Section: Hci Digital Civics and Participatory Designmentioning

confidence: 99%

Between Grassroots and the Hierarchy

Dow

Comber

Vines

2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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There is a growing interest in HCI research studying technology for citizen engagement in civic issues. We are now seeing issues around technologies for empowerment and participation, long discussed in HCI literature, appropriated and formalised in government legislation. In the UK, recent reforms stipulate that community-based service information should be published in continuously updated, collaboratively designed and maintained, online platforms. We report on a qualitative study where we worked with stakeholders involved in the collaborative design, development and implementation of such a platform. Our findings highlight tensions between the grassroots desire to innovate and local governments' rigid compliance with statutory obligation. We pose a series of challenges and opportunities for HCI researchers engaged in the design of civic technologies to consider going forward, addressing issues of engagement in policy, measures of participation and tools for enabling participatory processes in public institutions.

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“…There has been especially rich work about data in communities (e.g. [30,46]), but also with regard to the experience of personal data (e.g. activity tracking [44]) and data as a material [38].…”

Section: Critical Studies Of 'Data' and Infovizmentioning

confidence: 99%

ResViz

Elsden

Mellor

Olivier

et al. 2016

Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

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The use of data and metrics on a professional and personal level has led to considerable discourse around the performative power and politics of 'big data' and data visualization, with academia being no exception. We have developed a university system, ResViz, which publicly visualizes the externally funded research projects of academics, and their internal collaborations. We present an interview study that engages 20 key stakeholders, academics and administrators who are part of the pilot release for the first version of this system. In doing so, we describe and problematize our design space, considering the implications of making metrics visible and their social use within a large organization. Our findings cut across the way people communicate, review and manage performance with metrics. We raise seven design issues in this spacepractical considerations that expose the tensions in making metrics available for public contestation.

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"Everyone Is Talking about It!"

Cited by 75 publications

References 20 publications

Reflections on Deploying Distributed Consultation Technologies with Community Organisations

Reflections on Deploying Distributed Consultation Technologies with Community Organisations

Between Grassroots and the Hierarchy

ResViz

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