Evaluation of the ‘Talking Together’ simulation communication training for ‘goals of patient care’ conversations: a mixed-methods study in five metropolitan public hospitals in Western Australia

Brown, Janie; Myers, Helen; Eng, Derek; Kilshaw, Lucy; Abraham, Jillian; Buchanan, Grace; Eggimann, Liz; Kelly, Michelle

doi:10.1136/bmjopen-2021-060226

Cited by 2 publications

(3 citation statements)

References 29 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, there is very little communication skills training for healthcare professionals, other than those associated with delivering bad news [95], and even fewer opportunities to learn these skills as part of a team learning together within a clinical setting. Simulation-based learning experiences can be used as part of team building to supplement clinical experiences supporting healthcare professionals to build competencies in person-centered communication [63,96]. To build on this foundational work, we plan to develop an online training program to incorporate reflective practice as part of Chloe's card, which will seek to provide a transformative approach to parent (person)-centered care [38,63].…”

Section: Impliactions For Practice and Future Researchmentioning

confidence: 99%

“…Simulation-based learning experiences can be used as part of team building to supplement clinical experiences supporting healthcare professionals to build competencies in person-centered communication [63,96]. To build on this foundational work, we plan to develop an online training program to incorporate reflective practice as part of Chloe's card, which will seek to provide a transformative approach to parent (person)-centered care [38,63]. In addition, we plan to develop a clinical simulation training program using role-play scenarios and educational packages for units to train together as part of a wider implementation toolkit for Chloe's card to support HCP communication skills around shared care decisions with parents in relation to goals of care including those aspects important to parents [63].…”

Section: Impliactions For Practice and Future Researchmentioning

confidence: 99%

See 1 more Smart Citation

The Development of a Communication Tool to Aid Parent-Centered Communication between Parents and Healthcare Professionals: A Quality Improvement Project

Marino,

Collaḉo,

Coyne

et al. 2023

Healthcare

View full text Add to dashboard Cite

Good communication is central to good healthcare. As a result of poor communication between parents and healthcare professionals (HCPs) in clinical settings, this study aimed to address this problem by developing a communication tool to empower parents and act as a prompt for HCPs to talk about the child’s care and gather information at the point of admission to hospital about what is important to families, therefore supporting patient-centered communication. A design thinking process was used to develop a physical copy of Chloe’s card and evaluate its use. Design thinking is a problem-solving approach, which uses an empathetic lens to integrate viewpoints of different stakeholders throughout the process of creating solutions. Design thinking involves five processes: (1) empathise—including a literature review and data synthesis, (2) define—by completing semi-structured interviews with parents about their experience of communication and HCPs perceptions of parent’s experience of communication, (3) ideate—iterate the design of Chloe’s card with parents and HCPs, (4) prototype—develop the design of Chloe’s card, and (5) test—pilot test in clinical practice. Results from this initial study suggest that a small hand-held card, with emoticons and a place to write concerns, was acceptable to parents and feasible to use in clinical practice. Parents do not always feel heard by HCPs and a tool such as Chloe’s card may help facilitate sharing of information about matters important to them and their child. However, some HCPs felt the need for a communication tool undermined their clinical skills. Feedback from HCP participants suggests that the idea of Chloe’s card was acceptable and perceived as potentially being useful in clinical practice. Further work is required, as part of a larger study, to further refine this communication tool, identify those parents who would benefit most from Chloe’s card, as well as to further refine the HCP process prior to implementing it into clinical settings. It was noted future iterations would benefit from a digital version linked with a child’s electronic record, as well as multi-language versions and information for parents.

show abstract

Section: Impliactions For Practice and Future Researchmentioning

confidence: 99%

Section: Impliactions For Practice and Future Researchmentioning

confidence: 99%

The Development of a Communication Tool to Aid Parent-Centered Communication between Parents and Healthcare Professionals: A Quality Improvement Project

Marino,

Collaḉo,

Coyne

et al. 2023

Healthcare

View full text Add to dashboard Cite

show abstract

“…Pose a question (Zhou, 2023) Problem-based learning student-centered strategy when students learn new material by working in groups to solve an open-ended problem (Dorit & Nirit, 2022;Shalini, 2021) Active search testing (Dorit & Nirit, 2022) Group discussion (Hursen, (2020) Real-world situation (Shalini, 2021) Problem investigation (Hursen, 2020) Simulation-based learning digitally based activity that helps to model real-life situation (Mammadova, 2021) (Cho et al, 2022) Professional dialogue (Cho et al, 2022) Role-play (Brown et al, 2022) Business negotiations modelling (Brown et al, 2022) Workshop (Brown et al, 2022;Cho et al, 2022) Communicating seminar (Yang & Kim, 2022) Online debate (Yang & Kim, 2022) Interactive lecture innovative lecture that involves interactive activities (Zhampeiis et al, 2022); creation the possibilities for students to interact actively and directly with the material doing a specific communicative task (Taat et al, 2020;Zhampeiis et al, 2022) Problem analysis (Dorit & Nirit, 2022;Zhampeiis et al, 2022) Project work (Reith-Hall & Montgomery, 2022) Practical activities (Reith-Hall & Montgomery, 2022) Group discussion (Taat et al, 2020;Zhampeiis et al, 2022) Buddy group (Zhampeiis et al, 2022) Online quiz (Taat et al, 2020;Zhampeiis et al, 2022) Intensive learning Focus on learning the material for a short period of time (Boonteerarak, 2021) Morning meeting (Bo...…”

Section: Group Workmentioning

confidence: 99%

Critical Evaluation of Modern Strategies and Methods of Formation of Communicative Competency in the System of Continuing Education of Document Managers

2023

Futurity of Social Sciences

View full text Add to dashboard Cite

The aim of the research is to evaluate modern strategies and methods of formation of communicative competency in the system of continuing education and to outline the most affective ones that can be applied for training of document managers. The research objectives include identification of modern strategies and methods of formation of communicative competency, their assessment and design of perspective model of formation of communicative competency of document managers in the system of continuing education. Within the framework of our research, we studied a number of pedagogical, psychological, sociological, and philosophical papers oriented towards the analysis of formation of communicative skills and selected over 50 articles that were published during the recent five years to substantiate the research problem more accurately. The research used the three-staged mixed methods approach. During the first stage we collected qualitative data through literature review. The second stage included experts’ assessment based on the fuzzy Delphie technique. The third stage referred to the design of perspective model of formation of communicative competency of document managers in the system of continuing education. The group of experts was formed from 36 professionals that are involved in the process of advanced training for document managers. The experts’ assessment showed that active learning, problem-based learning, and ICT-based learning are the most effective strategies, and round table, active game, real-world situation, role-play, practical activities, group discussion, online teamwork, and collaborative work are the most effective teaching methods. The perspective model consists of the following components: objectives, pedagogical strategies, teaching methods, evaluation, result, and methodical recommendations and it is implemented in five stages. The model can be introduces in the system of continuing education of document managers in the institutions of higher education, centers for advanced training and retraining, and human resources departments.

show abstract

Evaluation of the ‘Talking Together’ simulation communication training for ‘goals of patient care’ conversations: a mixed-methods study in five metropolitan public hospitals in Western Australia

Cited by 2 publications

References 29 publications

The Development of a Communication Tool to Aid Parent-Centered Communication between Parents and Healthcare Professionals: A Quality Improvement Project

The Development of a Communication Tool to Aid Parent-Centered Communication between Parents and Healthcare Professionals: A Quality Improvement Project

Critical Evaluation of Modern Strategies and Methods of Formation of Communicative Competency in the System of Continuing Education of Document Managers

Contact Info

Product

Resources

About