Abstract:The application of the EFQM excellence model and the adoption of its principles enables sports organizations to achieve significant results, that will satisfy both customers and employees. Although many companies and organizations apply the EFQM excellence model, few mega sports organizations have adopted its application. Therefore, the purpose of this study was to assess if employees of mega sports organizations applied the processes of the EFQM excellence model and if there are differences between sexes. One… Show more
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