Evaluation of Policy Processing System Using Extended UTAUT Method at General Insurance Company

[], Christine; Legowo, Nilo

doi:10.1109/icimtech.2018.8528113

Cited by 7 publications

(2 citation statements)

References 16 publications

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“…This study's findings demonstrate that organizational support has a positive impact on user adoption of ERP systems. This positive relationship between organizational support and user adoption of ERP systems is consistent with previous research [75,76].…”

Section: Discussionsupporting

confidence: 91%

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Subbarao,

Khan,

Ramli

et al. 2023

HighTech. Innov. J.

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Businesses globally heavily invest in Enterprise Resource Planning (ERP) implementation to meet high customer demands and maintain competitiveness. Despite significant investments, underutilization hampers reaping the system's full benefits, leading to stagnant or adverse performance. Hence, this study aims to uncover reasons for the lack of end-user adoption of ERP systems. It focuses on the correlation between performance expectancy, effort expectancy, social influence, and organizational support in determining ERP system acceptance by end users. This study utilized a quantitative methodology. Data were collected from 392 respondents within a Malaysian shared service center. Multiple regression analysis was conducted employing the UTAUT model and perceived organizational support theory to evaluate and interpret the collected data. The study’s key findings include the significant positive association between performance expectancy and ERP system adoption, reinforcing the influence of effort expectancy on technology adoption. Despite its positive effects, social influence had little effect on end-user adoption. Additionally, it was observed that ERP system adoption was consistently facilitated by organizational support. This study confirms the essential factors that drive the adoption of ERP systems by end-users. It emphasizes the crucial role of leadership in prioritizing these elements for organizations to enhance user acceptance and ensure the successful implementation of ERP systems. Doi: 10.28991/HIJ-2023-04-04-013 Full Text: PDF

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Section: Discussionsupporting

confidence: 91%

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Subbarao,

Khan,

Ramli

et al. 2023

HighTech. Innov. J.

View full text Add to dashboard Cite

show abstract

“…The four main constructs contained in the UTAUT model are Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions. Venkatesh et al (2003) stated that the UTAUT model has a prediction accuracy rate of 75%, while there is also other research stating that the UTAUT model has a prediction efficiency of 70% higher than eight other technology acceptance theories (Christine and Legowo 2018) .…”

Section: Ijssr Page 2207mentioning

confidence: 99%

Factors Affecting Schools’ Acceptance of Platform SIPLah Implementation Using UTAUT Modified Model

Anggraeni,

Fariyanti,

Cahyadi

2023

IJSSR

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SIPLah is an inventive process for purchasing goods and services in educational institutions. It facilitates the reporting process by providing online marketplace partners, non-cash electronic payments, and digitization of documents. The purpose of this study is to examine the impact of SIPLah adoption on the quality of good government governance and identify the factors influencing educational institutions in adopting SIPLah. The study was conducted with 210 respondents, who are school principals or officially appointed individuals responsible for procuring goods/services. Questionnaires were distributed online, and data were analyzed using Structural Equation Model (SEM). The results show that Use Behavior in SIPLah adoption significantly influences good government governance. Performa expectancy, effort expectancy, and perceived service quality significantly influence attitude towards SIPLah adoption and usage. Conversely, social influence, facilitating condition, Trust in application, and perceived risk do not significantly affect attitude in adopting SIPLah.

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Factors influencing policyholders' acceptance of life settlements: a technology acceptance model

Andrés-Sánchez

Puchades

Arias-Oliva

2021

Geneva Pap Risk Insur Issues Pract

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Evaluation of Policy Processing System Using Extended UTAUT Method at General Insurance Company

Cited by 7 publications

References 16 publications

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Factors Affecting Schools’ Acceptance of Platform SIPLah Implementation Using UTAUT Modified Model

Factors influencing policyholders' acceptance of life settlements: a technology acceptance model

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